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Bug
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Resolution: Fixed
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Medium
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10.63
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4
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Severity 2 - Major
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Avengers - USH4
Issue Summary
Trying to load Enterprise -> Strategy Tree Report to load, picking single Portfolio and single QPI. Page spins but loads with blank. This was attempted with different Portfolios and QPIs entered into the Tier 1 menu with no improvement in behavior. Occasionally, users are also met with a "504 Gateway Timeout" error. This is due to inefficiencies with the product being able to render large amounts of data on this page, which has a negative impact on performance.
Steps to Reproduce
This does not reproduce on every instance. The likelihood of this happening increases on instances that contain a large amount of data.
- In Tier 1, Enter a portfolio and a Program Increment
- On the left menu Select Enterprise -> Strategy Tree Report
- When on the page, select a snapshot
Expected Results
The page should load data on demand (when the user expands a section).
Actual Results
Per this issue summary, the page spins for over minute and, if it doesn't end up throwing a 504 error, no data ever loads on the page.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- relates to
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JIRAALIGN-1497 [JIRAALIGN-1497] Gateway time-out Error 504 Encountered when generating the Strategy Tree
- Closed
- mentioned in
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