Provide admins with a way to unsuppress email addresses that are not receiving Reset Password email

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      If an existing user attempts to reset their password on https://id.atlassian.com/login/resetpassword and their email is on the suppression list the only way to remove it from the suppression list is to create a Support Ticket with Atlassian.

      There are self-serve unsuppression options for new users (see https://support.atlassian.com/jira-cloud-administration/docs/unblock-user-invites/) and for existing users who have not received a notification from a Jira Software or Jira Work Management project (see https://support.atlassian.com/jira-cloud-administration/docs/configure-a-project/#Notifications) but nothing for the Reset Password use case.

            Assignee:
            Unassigned
            Reporter:
            Anusha Rutnam (Inactive)
            Votes:
            6 Vote for this issue
            Watchers:
            16 Start watching this issue

              Created:
              Updated: