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    • 765
    • 87
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      It is very nice to be able to create new users via the API so that you can easily handle new hire employees, but the same should be true for employees that leave.

      Suggested Solution

      It would be good to be able to disable them via the API as well. For larger companies with lots of churn this can be very useful.

      Currently when trying to disable a bunch of old users via the API using the /rest/api/2/user endpoint via PUT:

      { "username": "abbasm", "active": false }

      Returns:
      {
      "errorMessages": [
      "error.no.value.found.to.be.changed"
      ],
      "errors": {}
      }

      Workarounds

      No workaround

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • 765
              • 87
              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

                Problem Definition

                It is very nice to be able to create new users via the API so that you can easily handle new hire employees, but the same should be true for employees that leave.

                Suggested Solution

                It would be good to be able to disable them via the API as well. For larger companies with lots of churn this can be very useful.

                Currently when trying to disable a bunch of old users via the API using the /rest/api/2/user endpoint via PUT:

                { "username": "abbasm", "active": false }

                Returns:
                {
                "errorMessages": [
                "error.no.value.found.to.be.changed"
                ],
                "errors": {}
                }

                Workarounds

                No workaround

                        2015ae912494 Stefan Scorse
                        kgrier kitkat (Inactive)
                        Votes:
                        476 Vote for this issue
                        Watchers:
                        281 Start watching this issue

                          Created:
                          Updated:

                            2015ae912494 Stefan Scorse
                            kgrier kitkat (Inactive)
                            Votes:
                            476 Vote for this issue
                            Watchers:
                            281 Start watching this issue

                              Created:
                              Updated: