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  1. Identity
  2. ID-8462

JIRA API disabling users

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      It is very nice to be able to create new users via the API so that you can easily handle new hire employees, but the same should be true for employees that leave.

      Suggested Solution

      It would be good to be able to disable them via the API as well. For larger companies with lots of churn this can be very useful.

      Currently when trying to disable a bunch of old users via the API using the /rest/api/2/user endpoint via PUT:

      { "username": "abbasm", "active": false }

      Returns:
      {
      "errorMessages": [
      "error.no.value.found.to.be.changed"
      ],
      "errors": {}
      }

      Workarounds

      No workaround

            [ID-8462] JIRA API disabling users

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            Sales CatchSoftware added a comment -

            Hi there,

            We have apps in the Marketplace, Automated User Management for Jira and Automated User Management for Confluence that do this;

             

            Effortless User Management for Jira & Confluence;

            Automated User Management - Deactivate Inactive Users and Bulk User Changes

             

            • Streamline your Jira user management with our Automated User Management for Jira & Confluence.
            • Save time, cut administration costs, and ensure optimal license usage.
            • Automatically deactivate inactive users, schedule bulk updates, and track changes with ease.
            • Don’t let unused licenses drain your budget—take control with smart, automated solutions.
            • Built with Atlassian Forge for heightened security, our app empowers you to manage your Jira users efficiently.

            Please check them out here;

            https://marketplace.atlassian.com/apps/1232779/automated-user-management-for-jira?tab=overview&hosting=cloud

            https://marketplace.atlassian.com/apps/1232805/automated-user-management-for-confluence?tab=overview&hosting=cloud

             
             
            thanks,

            Catch Software

            Sales CatchSoftware added a comment - Hi there, We have apps in the Marketplace,  Automated User Management for Jira  and  Automated User Management for Confluence  that do this;   Effortless User Management for Jira & Confluence; Automated User Management - Deactivate Inactive Users and Bulk User Changes   Streamline your Jira user management with our Automated User Management for Jira & Confluence. Save time, cut administration costs, and ensure optimal license usage. Automatically deactivate inactive users, schedule bulk updates, and track changes with ease. Don’t let unused licenses drain your budget—take control with smart, automated solutions. Built with Atlassian Forge for heightened security, our app empowers you to manage your Jira users efficiently. Please check them out here; https://marketplace.atlassian.com/apps/1232779/automated-user-management-for-jira?tab=overview&hosting=cloud https://marketplace.atlassian.com/apps/1232805/automated-user-management-for-confluence?tab=overview&hosting=cloud     thanks, Catch Software
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            SET Analytics Bot made changes -
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              2015ae912494 Stefan Scorse
              kgrier kitkat (Inactive)
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                Created:
                Updated: