Hi Team,

Can anyone please comment on my request.

I am looking for an article to bulk deactivate only Jira users using REST API for cloud based platform and other product access like Confluence, BitBucket, etc. should not be impacted, if user having multiple Atlassian product access as highlighted in Orange.

Hi @Pedro Souza,

Thanks for sharing the article but it is only applicable for Data Centre platform.

I am looking for cloud based platform and not sure if any article to bulk deactivate only Jira users and other product access like Confluence, BitBucket, etc. should be remain unchanged.

Thanks for your response.

There are a few usage examples of this endpoint in the article:
https://confluence.atlassian.com/display/JIRAKB/Bulk+Disable+Jira+Users

You may try the bash command, it makes it easy to bulk disable users from a txt list of usernames.

Hi Katarzyna or anyone elase , could you point me to the section in the 8.3 release notes or other doc which talks more about disabling users in bulk via API?    If there is a better place to ask this I can do that.

Thanks,

Vinnie

I send `PUT` request to `/rest/api/2/user?username=xxx`, but it return me `405 Method Not Allowed`.

How I can activate/deactivate user via API?

Okya,

sorry to disturb here. But I found my problem. It works with this path "rest/api/2/user?username=admin" but not with "rest/api/2/user"

I think that this discussion should be moved to the Atlassian forums.

Hi Everynone,

I tried the same thing as you did but it does not work for me. I'm using Ansible to call the RESt API. Here is what I'm doing:
- name: Post Config JIRA - Disable Local Admin account
uri:
url: "https://xxxx/rest/api/2/user"
method: PUT
status_code: 200
headers:
Content-Type: application/json
Cache-control: no-cache
Authorization: Basic xxxxx
body_format: json
body:
username: "admin"
displayName: "XXXX"
emailAddress: "xxx@xxxx"
active: "false"
 
I get this message:
 
fatal: [localhost]: FAILED! => {"cache_control": "no-cache, no-store, no-transform", "changed": false, "connection": "close", "content": "{\"errorMessages\":[\"Either the 'username' or the 'key' query parameters need to be provided\"],\"errors\":{}}"
 
I'm providing the username as it says in the message but it's not working...
 
Could you help me ?
 

Update: I was mistaken - it needs to be a PUT and not a POST. Works like a charm!

Has anyone tried this yet? I upgraded to 8.3.0 today, all excited that this feature is finally available, but it doesn't seem to work for me. I'm sure it's something that I'm doing wrong here, so I thought I'd ask here before filing a bug.

Here's what I am trying to accomplish: I have a user who is currently enabled and I'd like to disable them using REST API.

Endpoint: /rest/api/2/user

Request type: POST

Body:

Response I get:

{
     "errorMessages": [],
     "errors":

}

Reference: https://docs.atlassian.com/software/jira/docs/api/REST/8.3.0/#api/2/user-updateUser

Edit: I do have sys. admin permissions.