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  1. Admin Experience
  2. AX-1166

JIRA API disabling users

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      Problem Definition

      It is very nice to be able to create new users via the API so that you can easily handle new hire employees, but the same should be true for employees that leave.

      Suggested Solution

      It would be good to be able to disable them via the API as well. For larger companies with lots of churn this can be very useful.

      Currently when trying to disable a bunch of old users via the API using the /rest/api/2/user endpoint via PUT:

      { "username": "abbasm", "active": false }

      Returns:
      {
      "errorMessages": [
      "error.no.value.found.to.be.changed"
      ],
      "errors": {}
      }

      Workarounds

      No workaround

            [AX-1166] JIRA API disabling users

            Rodrigo B. made changes -
            Component/s Original: Directory - Manage product access [ 48696 ]
            Component/s New: User Access - Manage app access groups [ 80143 ]
            Key Original: ID-8462 New: AX-1166
            Support reference count Original: 89
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            SET Analytics Bot made changes -
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            SET Analytics Bot made changes -
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            Rachel Reed made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 982020 ]
            SET Analytics Bot made changes -
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            SET Analytics Bot made changes -
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            Dustin Craig made changes -
            Remote Link New: This issue links to "Page (Pug)" [ 958497 ]
            SET Analytics Bot made changes -
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            SET Analytics Bot made changes -
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              2015ae912494 Stefan Scorse
              kgrier kitkat (Inactive)
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              482 Vote for this issue
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                Created:
                Updated: