Uploaded image for project: 'Identity'
  1. Identity
  2. ID-83

Way to send/resend invitations to new OnDemand JIRA users.

    • Icon: Suggestion Suggestion
    • Resolution: Done
    • None
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      I want to fully create and set-up a user before inviting the user. I want to specify that user's groups, provide them access to certain projects and Confluence pages, etc., before sending out their invitation to join my OnDemand JIRA instance.

      Unfortunately there seems to be no way to manually send an invitation after I manually set up a user! Instead, there are obtuse, unnecessary workarounds. See e.g.:

      None of these questions have a satisfactory answer, and the workarounds provided are time-consuming and not user-friendly for users for which JIRA is new to begin with.

      If the system has the capability to send a signup invitation to a user, it should have the ability to resend that same invitation to the same user. In fact in this case, the invitation has never been sent, as I set up the user manually.

      JIRA shouldn't place me in the position of secure key management and distribution. I shouldn't have to assign a password and then try to transport it securely to the user. The system has capability to send an invitation link. It should allow me to manually send that invitation link whenever I choose, as many times as I like.

          Form Name

            [ID-83] Way to send/resend invitations to new OnDemand JIRA users.

            Erni added a comment -

            THIS IS A JOKE!! HOW CAN THIS NOT BE AVAILABLE. WE ARE EVALUATING DIFFERENT SOFTWARE TO USE, AND THIS ONE IS THE WORST. MISSING BASIC FUNCTIONALITIES AND NOBODY IS EVEN BOTHERING TO IMPLEMENT IT. 

            Erni added a comment - THIS IS A JOKE!! HOW CAN THIS NOT BE AVAILABLE. WE ARE EVALUATING DIFFERENT SOFTWARE TO USE, AND THIS ONE IS THE WORST. MISSING BASIC FUNCTIONALITIES AND NOBODY IS EVEN BOTHERING TO IMPLEMENT IT. 

            +1 for reopening. I'm surprised this was closed.

            This is going to create a lot of pain for my org as we initially disabled the portal invite in order to get everything else tested and tweaked before making the portal live to our employees. Now I have over 200 users I need to have to password resets.

            Jerrad Hermann added a comment - +1 for reopening. I'm surprised this was closed. This is going to create a lot of pain for my org as we initially disabled the portal invite in order to get everything else tested and tweaked before making the portal live to our employees. Now I have over 200 users I need to have to password resets.

            +1 For reopening this request

            John Blasko added a comment - +1 For reopening this request

            Please reopen.  we need this option!

            Israel Solomon added a comment - Please reopen.  we need this option!

            Please reopen and offer an option. 

            Darin Klein added a comment - Please reopen and offer an option. 

            +4 for reopening.

            James Clark added a comment - +4 for reopening.

            mstewart added a comment -

            +3 for reopening and fixing the problem

            mstewart added a comment - +3 for reopening and fixing the problem

            Not even remotely resolved.

            Christos Zachos added a comment - Not even remotely resolved.

            Make that +2

            swilcox@stauffer.com added a comment - Make that +2

            Green Port added a comment -

            +1 For reopening this request

            Green Port added a comment - +1 For reopening this request

              Unassigned Unassigned
              de93e5a1dc9a Garret Wilson
              Votes:
              41 Vote for this issue
              Watchers:
              49 Start watching this issue

                Created:
                Updated:
                Resolved: