Details
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Bug
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Resolution: Duplicate
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Low
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None
Description
Summary
After enabling the Single Sign-on option with Atlassian Account, changing the Profile information in Atlassian account won't update the current Profile information in Cloud instance.
Environment
JIRA Cloud v1000.383.2
Steps to Reproduce
- Enable Single Sign On
- Go to User Profile in JIRA: Profile Icon > Profile > Update these details through your Atlassian account.
- Give a new name to Full Name
- Save changes
Expected Results
The Full Name in Cloud instance will be updated with the new value
Actual Results
The Full Name in Cloud instance is still using the old Full Name
Workaround
Currently profile data is only synchronized on log in, so logging out and back in again will fix it.
We are working on changes that will fix this.
Attachments
Issue Links
- incorporates
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CLOUD-10055 Verified domain instances, admins change user's full name of a private user, receive "Successfully updated" yet the changes were not accepted
- Closed
- is duplicated by
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ID-6311 Full Name in Cloud instance doesn't synchronize with Atlassian Account
- Closed