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  1. Atlassian Cloud
  2. CLOUD-10055

Verified domain instances, admins change user's full name of a private user, receive "Successfully updated" yet the changes were not accepted

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
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      Steps to reproduce

      • Admin has the Domain verified in the instance
      • Navigate through the User Management
      • Try to update the user's full name of a user that is currently set as private.
      • User management shows the message "successfully updated."
      • The changes were not accepted

      Expected Result

      Admin would receive an error such as "The Atlassian Account is a "private" account so we can't update the user's details", and full name change fails.

      Actual Result

      Admin receives "successfully update" message, but the user's changes don't change.

            [CLOUD-10055] Verified domain instances, admins change user's full name of a private user, receive "Successfully updated" yet the changes were not accepted

            SimY4 added a comment -

            Fixed as part of KT-366

            SimY4 added a comment - Fixed as part of  KT-366

              Unassigned Unassigned
              fpereira@atlassian.com Felipe Pereira (Inactive)
              Affected customers:
              8 This affects my team
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: