Hipchat Server Windows 4.0.1625 missing Screen Sharing Option

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Medium
    • None
    • Affects Version/s: None
    • Component/s: Video
    • None
    • Environment:

      ◾Windows client v4.0.1625 on Windows 7 connecting to HipChat Server 1.3.7

    • Severity 2 - Major

      Summary

      HipChat Server Windows Client is missing Screen Sharing Option

      Environment

      Windows client v4.0.1625+
      Windows 7 and Windows 10
      HipChat Server 1.3.7+

      Steps to Reproduce

      Press the video button in 1-1 chat

      Expected Results

      Video calls go through and user can video chat successfully. Ability to share screen is then presented in tool bar in video screen.

      Actual Results

      Share Screen option is not shown, is not available to be selected

        1. nosharescreen.GIF
          nosharescreen.GIF
          111 kB

            Assignee:
            Tony D.
            Reporter:
            Chris Bomicino
            Archiver:
            Michael Andreacchio

              Created:
              Updated:
              Resolved:
              Archived: