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Details

Type: Bug
Resolution: Fixed
Priority: Medium
Fix Version/s: None
Affects Version/s: None
Component/s: Video
Labels:
None
Environment:

◾Windows client v4.0.1625 on Windows 7 connecting to HipChat Server 1.3.7

Symptom Severity:
Severity 2 - Major

Description

Summary

HipChat Server Windows Client is missing Screen Sharing Option

Environment

Windows client v4.0.1625+
Windows 7 and Windows 10
HipChat Server 1.3.7+

Steps to Reproduce

Press the video button in 1-1 chat

Expected Results

Video calls go through and user can video chat successfully. Ability to share screen is then presented in tool bar in video screen.

Actual Results

Share Screen option is not shown, is not available to be selected

Attachments

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nosharescreen.GIF
111 kB
24/Feb/2016 11:13 PM

Issue Links

is related to

HCPUB-15 For HipChat Server users, video calling using HipChat for Windows 4.0 fails with "Failed to connect to AddLive service most likely due to Internet outage or firewall blocking HTTP communication"

Closed

HCPUB-157 Audio/Video call fails after initial call is successful - Windows v4.0.1625

Closed

HW-62 Loading...

mentioned in: Page Loading...; Page Loading...

relates to: HD-146 Loading...

(1 relates to)

Activity

People

Assignee:: Tony D.

Reporter:: Chris Bomicino

Archiver:: Michael Andreacchio

Dates

Created:: 24/Feb/2016 11:16 PM

Updated:: 24/Oct/2016 8:21 PM

Resolved:: 24/Oct/2016 8:21 PM

Archived:: 16/Jun/2020 5:19 AM