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  1. HipChat
  2. HCPUB-1959

Users no longer able to change their profile picture when "Can users edit their own profiles?" setting is turned off

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    • Severity 3 - Minor

      Summary

      Users no longer able to change their profile picture when "Can users edit their own profiles?" setting is turned off 

      Environment

      • HipChat Server v2.0.6
      • HipChat Server v2.1.3
      • HipChat Server v2.2
      • HipChat Server v2.2.1
      • HipChat Server v2.2.2

       

      Steps to reproduce

      1. Get admin to turn off "Can users edit their own profiles?" setting from Group admin > Features by selecting "No"
      2. Get user to try upload a new profile picture or change their job title

      Expected Result

      New profile picture is uploaded successfully and user able to change the profile picture and / or job title.

      Actual Result

      The attempt to change profile picture resulted in this error:

      Note

      • User would be able to change profile picture once "Can users edit their own profiles?" setting from Group admin > Features is turned back on
      • The same scenario wasn't observed on HCS v1.4.3 and earlier

        1. Screen Shot 2016-10-25 at 6.18.54 PM.png
          57 kB
          Hanis Suhailah

            [HCPUB-1959] Users no longer able to change their profile picture when "Can users edit their own profiles?" setting is turned off

            Avinoam added a comment -

            Fixed, please upgrade to the latest version of HipChat Server.

            Avinoam added a comment - Fixed, please upgrade to the latest version of HipChat Server.

            Ahmad Danial (Inactive) added a comment -

            https://getsupport.atlassian.com/browse/HCSP-6994

            Ahmad Danial (Inactive) added a comment - https://getsupport.atlassian.com/browse/HCSP-6994

            Carlo Hohenbrink added a comment - - edited

            Thank you for updating the issue. But what about a solution for this? We get more and more questions about this from our users.

            Are there plans to fix this soon?

            Update:

            Maybe one helpful information for all affected instances with enabled external user management:

            Seems that there was a change in one of the last releases that makes it possible to enable the setting "Can users edit their own profile?" without enabling the user to change the Email address (what makes it pita before with enabled external user management).

            Displayed info: Your profile is synced from an external directory which restricts editing of some fields. Contact your administrator to make changes.

            Only these changes are allowed:

            • @mention Name
            • Job title 
            • Timezone

            and last but not least the profile picture

             

            Best

            Carlo

            Carlo Hohenbrink added a comment - - edited Thank you for updating the issue. But what about a solution for this? We get more and more questions about this from our users. Are there plans to fix this soon? Update : Maybe one helpful information for all affected instances with enabled external user management: Seems that there was a change in one of the last releases that makes it possible to enable the setting "Can users edit their own profile?" without enabling the user to change the Email address (what makes it pita before with enabled external user management). Displayed info: Your profile is synced from an external directory which restricts editing of some fields. Contact your administrator to make changes. Only these changes are allowed: @mention Name Job title  Timezone and last but not least the profile picture   Best Carlo

            Bram Tulloch added a comment -

            Any updates on this?

            We've noticed it continues to be the case in the latest production release (2.1.3) also.

             

            Bram

            Bram Tulloch added a comment - Any updates on this? We've noticed it continues to be the case in the latest production release (2.1.3) also.   Bram

              azelenko Avinoam
              hsuhailah Hanis Suhailah (Inactive)
              Archiver:
              mandreacchio Michael Andreacchio

                Created:
                Updated:
                Resolved:
                Archived: