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Uploaded image for project: 'HipChat'
  1. HipChat
  2. HCPUB-849

Could not update profile picture with profile editing disabled by admins

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

    • Severity 3 - Minor

      Summary

      Users/non-admins are not able to update profile pictures with profile editing restricted to admins only. Previously, users are still able to update profile pictures but was no longer available.

      Environment

      • Not applicable

      Steps to Reproduce

      1. Set "Can users edit their own HipChat user information?" to "No"
      2. Login as a HipChat user
      3. Go to account settings (https://www.hipchat.com/account)
      4. Select and upload your profile photo

      Expected Results

      Profile image upload is successfully updated.

      Actual Results

      Upload profile image fails. The following appears after attempting to upload a profile picture:

      Workaround

      HipChat admins to enable profile editing to users.

          Form Name

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'HipChat'
            1. HipChat
            2. HCPUB-849

            Could not update profile picture with profile editing disabled by admins

            This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

              • Severity 3 - Minor

                Summary

                Users/non-admins are not able to update profile pictures with profile editing restricted to admins only. Previously, users are still able to update profile pictures but was no longer available.

                Environment

                • Not applicable

                Steps to Reproduce

                1. Set "Can users edit their own HipChat user information?" to "No"
                2. Login as a HipChat user
                3. Go to account settings (https://www.hipchat.com/account)
                4. Select and upload your profile photo

                Expected Results

                Profile image upload is successfully updated.

                Actual Results

                Upload profile image fails. The following appears after attempting to upload a profile picture:

                Workaround

                HipChat admins to enable profile editing to users.

                        Unassigned Unassigned
                        eho Edwin Ho (Inactive)
                        Archiver:
                        mandreacchio Michael Andreacchio

                          Created:
                          Updated:
                          Resolved:
                          Archived:

                            Unassigned Unassigned
                            eho Edwin Ho (Inactive)
                            Archiver:
                            mandreacchio Michael Andreacchio

                              Created:
                              Updated:
                              Resolved:
                              Archived: