Qt5Core.dll related crash when launching HipChat for Windows 4.0

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

XMLWordPrintable

    • Type: Bug
    • Resolution: Fixed
    • Priority: Medium
    • Windows 4.0.1643
    • Affects Version/s: Windows 4.0
    • Component/s: App launch
    • None

      Summary

      When attempting to open/launch HipChat for Windows v4.0.1610 an error "QtWebEngineProcess.exe - Entry Point Not Found" occurs which futher points to Qt5Core.dll as the culprit. The application fails to load.

      Expected Results

      HipChat opens successfully.

      Actual Results

      The following error window (or similar) is displayed:

      Workaround

      1. Uninstall HipChat for Windows 4.0
      2. Download and install HipChat for Windows 2.2 from the link below:
        https://s3.amazonaws.com/downloads.hipchat.com/windows/HipChat-2.2.1397-win32.msi

        1. entry point not found.png
          11 kB
          Shayne (Atlassian)
        2. hipchat-fehler.jpg
          21 kB
          Hannes Schurig

            Assignee:
            Liz Winkler (Inactive)
            Reporter:
            Nagila Marques (Inactive)
            Archiver:
            Michael Andreacchio

              Created:
              Updated:
              Resolved:
              Archived: