Priority field translations are not working in Proforma form

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • 10.4.0
    • Affects Version/s: None
    • Component/s: Forms Builder
    • 1
    • Severity 3 - Minor

      Issue Summary

      Priority field translations are not working in Proforma form despite changing the user language in the form settings:https://confluence.atlassian.com/proforma/proforma-features-1087521230.html

      This is reproducible on Data Center: yes

      This works as expected in cloud but not in DC yet

      Steps to Reproduce

      1. Translate priority fields are mentioned in this article: https://confluence.atlassian.com/adminjiraserver/translating-resolutions-priorities-statuses-and-issue-types-938847111.html
      2. Now try to add the priority field to the customer portal view :https://confluence.atlassian.com/servicemanagementserver/setting-up-request-types-939926357.html
      3. also link the field in proforma form

      Expected Results

      Priorities should've translated to the expected language just like how it's being displayed in the customer portal

      Actual Results

      Priorities are not translated despite other form fields are translated

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Swaraj Pal
            Reporter:
            Devisree Gedda
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              Created:
              Updated:
              Resolved: