-
Type:
Bug
-
Resolution: Fixed
-
Priority:
Low
-
Affects Version/s: None
-
Component/s: Create Issues
-
1
-
Severity 3 - Minor
Issue Summary
When using the Issue Form feature in a ProForma form, if the Priority field is not included in the form, the issue will be created with the Priority field empty.
Steps to Reproduce
- Enable the Issue Form feature;
- Jira Administration > Manage Apps
- ProForma - Configuration > Enable Issue Forms;
- Create a form without the priority field;
- Enable this form as an Issue Form in the form setting;
- Create a Jira issue using the Issue Form tab;
Expected Results
Even if not having the priority field in the form, the default priority configured in Jira should be used.
Actual Results
The created issue with not have a priority:

Rest API result:
fields: {
priority: null,
Workaround
- Add a priority question in the Form and link it to the Priority field. Then, set a default value the same as the default priority.
- Or, configure an automation rule to identify a created issue with empty priority and assign the default priority:

- links to
- mentioned in
-
Page Loading...