In ProForma, if the Priority field is not added to the Issue Form, any issues created using that form will not have a Priority assigned

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • 10.4.0
    • Affects Version/s: None
    • Component/s: Create Issues
    • 1
    • Severity 3 - Minor

      Issue Summary

      When using the Issue Form feature in a ProForma form, if the Priority field is not included in the form, the issue will be created with the Priority field empty.

      Steps to Reproduce

      1. Enable the Issue Form feature;
        1. Jira Administration > Manage Apps
        2. ProForma - Configuration > Enable Issue Forms;
      2. Create a form without the priority field;
      3. Enable this form as an Issue Form in the form setting;
      4. Create a Jira issue using the Issue Form tab;

      Expected Results

      Even if not having the priority field in the form, the default priority configured in Jira should be used. 

      Actual Results

      The created issue with not have a priority:

      Rest API result:

      fields: {
      priority: null,
      

       

      Workaround

      • Add a priority question in the Form and link it to the Priority field. Then, set a default value the same as the default priority.
      • Or, configure an automation rule to identify a created issue with empty priority and assign the default priority:

            Assignee:
            Swaraj Pal
            Reporter:
            Rodrigo Jose Zaparoli
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              Created:
              Updated:
              Resolved: