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Bug
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Resolution: Obsolete
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High
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Major
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L
Issue Summary
The UI modification installation worked for a period of time, but now it intermittently fails to load, resulting in an uncaught error.
Steps to Reproduce
- Create a Forge app that uses jira:issueViewBackgroundScript or other task that uses Forge bridge.
Expected Results
No errors are thrown.
Actual Results
Error is thrown in browser developer console
Workaround
A temporary solution is present in the form of uninstalling followed by reinstallation of the Forge app. However, this method is not suitable for application in a production environment.
- duplicates
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FRGE-1437 Loading...
[ECO-488] Uncaught Error while sending bridge message: Window did not load after 5000ms
| Resolution | New: Obsolete [ 11 ] | |
| Status | Original: In Progress [ 3 ] | New: Closed [ 6 ] |
| Status | Original: Short Term Backlog [ 12074 ] | New: In Progress [ 3 ] |
| Assignee | New: Cliff Hawkins [ 1004c75c5a7b ] |
| Development Effort | New: L [ 13033 ] | |
| Was this caused by a recent change? | New: No [ 19032 ] | |
| Priority | Original: Low [ 4 ] | New: High [ 2 ] |
| Status | Original: Needs Triage [ 10030 ] | New: Short Term Backlog [ 12074 ] |
| Description |
Original:
h3. Issue Summary
The UI modification installation worked for a period of time, but now it intermittently fails to load, resulting in an uncaught error. h3. Steps to Reproduce # Create a Forge app that uses {{jira:issueViewBackgroundScript}} or other task that uses Forge bridge. h3. Expected Results No errors are thrown. h3. Actual Results Error is thrown in browser developer console !Screenshot 2024-06-26 at 5.56.28 PM.png|width=512! h3. Workaround A temporary solution is present in the form of uninstalling followed by reinstallation of the ForgeApp. However, this method is not suitable for application in a production environment. |
New:
h3. Issue Summary
The UI modification installation worked for a period of time, but now it intermittently fails to load, resulting in an uncaught error. h3. Steps to Reproduce # Create a Forge app that uses {{jira:issueViewBackgroundScript}} or other task that uses Forge bridge. h3. Expected Results No errors are thrown. h3. Actual Results Error is thrown in browser developer console !Screenshot 2024-06-26 at 5.56.28 PM.png|width=512! h3. Workaround A temporary solution is present in the form of uninstalling followed by reinstallation of the Forge app. However, this method is not suitable for application in a production environment. |
| Symptom Severity | Original: Minor [ 16130 ] | New: Major [ 16131 ] |
| Component/s | Original: Forge - Jira UI Modifications [ 73892 ] | |
| Component/s | New: Forge - App UI Web [ 72114 ] |
| Component/s | Original: Forge - Extension Discovery [ 72108 ] | |
| Component/s | New: Forge - Jira UI Modifications [ 73892 ] |
| Labels | Original: ecohekp | New: ecohelp |
| Labels | New: ecohekp |