Uploaded image for project: 'Crowd Data Center'
  1. Crowd Data Center
  2. CWD-996

Check if user is active before counting against license

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • 2.0
    • Licensing
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      If we do eventually handle CWD-972 and auto-move JIRA archived users to a Crowd internal directory, I would assume these users would be marked in-active. If this is the case, might be easier to check licensing against active users as well as groups.

          Form Name

            [CWD-996] Check if user is active before counting against license

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3388227 ] New: JAC Suggestion Workflow 3 [ 3628631 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 [ 1391326 ] New: JAC Suggestion Workflow [ 3388227 ]
            Assignee Original: David O'Flynn [Atlassian] [ doflynn ]
            Issue Type Original: Improvement [ 4 ] New: Suggestion [ 10000 ]
            Owen made changes -
            Workflow Original: Crowd Development Workflow v2 [ 273288 ] New: Simplified Crowd Development Workflow v2 [ 1391326 ]
            jawong.adm made changes -
            Workflow Original: Feature Request Workflow [ 174303 ] New: Crowd Development Workflow v2 [ 273288 ]
            David O'Flynn [Atlassian] made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]

            David O'Flynn [Atlassian] added a comment -

            This is resolved for internal directories in Crowd 2.0. When CWD-1559 is implemented, it will also function for those LDAP directories that support the concept of an active user.

            David O'Flynn [Atlassian] added a comment - This is resolved for internal directories in Crowd 2.0. When CWD-1559 is implemented, it will also function for those LDAP directories that support the concept of an active user.
            David O'Flynn [Atlassian] made changes -
            Link New: This issue is related to CWD-1559 [ CWD-1559 ]
            David O'Flynn [Atlassian] made changes -
            Fix Version/s New: 2.0 [ 12269 ]
            Justin Koke made changes -
            Workflow Original: jira [ 125173 ] New: Feature Request Workflow [ 174303 ]

            Deleted Account (Inactive) added a comment -

            We would like to see this fixed ASAP too, as one of our customers that has a crowd instance running on our servers
            looked quite surprised when they got a messages saying

            "You are fast approaching (within 10%) the user limit of your current crowd license (License Limit: 50 Current Users: 45)".

            while they only have 38 users active (and thus visible).
            We checked with their Confluence instance as well, but Confluence does the user count correctly (it actually did show 38 users and not the other 7 inactive ones). So perhaps this is a quick fix after all, just copying the license code from Confluence into Crowd?

            Deleted Account (Inactive) added a comment - We would like to see this fixed ASAP too, as one of our customers that has a crowd instance running on our servers looked quite surprised when they got a messages saying "You are fast approaching (within 10%) the user limit of your current crowd license (License Limit: 50 Current Users: 45)". while they only have 38 users active (and thus visible). We checked with their Confluence instance as well, but Confluence does the user count correctly (it actually did show 38 users and not the other 7 inactive ones). So perhaps this is a quick fix after all, just copying the license code from Confluence into Crowd?

              Unassigned Unassigned
              donna@atlassian.com DonnaA
              Votes:
              4 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: