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  1. Crucible
  2. CRUC-4518

Crucible regularly hangs and is very slow

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      Crucible often hangs or is very slow for many users. This seems to occur when there is review creation activity happening. we have > 600 users and the larger teams are experiencing slow crucible response times. In general, the feedback has been its slow (most) to unusable (some.).

      we restart crucible with a nighly crontab.

      • It causes JIRA issue views to time out (apache proxy times out) when the "Unreviewed Code Condition" is active for example.
      • Timeouts in JIRA issues (when viewsing source or review tab)
      • Timeouts showing changsets in the project vew

        1. CrucibleUnresponsiveOnRevisionCreation.txt
          235 kB
        2. fisheye.jar
          6.54 MB
        3. fisheye.jstack
          369 kB
        4. fisheye.jstack.11172010
          239 kB
        5. jsstack-jan23-2010.txt
          408 kB
        6. jstacks.tar
          7.55 MB
        7. recentJstaks.tar.gz
          620 kB
        8. screenshot-1.jpg
          screenshot-1.jpg
          51 kB

            [CRUC-4518] Crucible regularly hangs and is very slow

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3019856 ] New: JAC Suggestion Workflow 3 [ 3635190 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Marek Parfianowicz made changes -
            Component/s New: Server administration [ 50891 ]
            Component/s Original: Database [ 12766 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2948037 ] New: JAC Suggestion Workflow [ 3019856 ]
            Owen made changes -
            Workflow Original: FECRU Development Workflow - Triage [ 935311 ] New: Confluence Workflow - Public Facing v4 [ 2948037 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Owen made changes -
            Backlog Order (Obsolete) Original: 12620000000
            Issue Type Original: Improvement [ 4 ] New: Suggestion [ 10000 ]
            David Lahn (Inactive) made changes -
            Worklog Id Original: 138390 [ 138390 ]
            Time Spent Original: 13m [ 780 ] New: 5h 13m [ 18780 ]
            Permalink
            David Lahn (Inactive) logged work - 13/May/2016 12:04 PM
            • Time Spent:
              5h
               
              Review by Dave Lahn

            ramesh guntaka added a comment -

            Please tell me y my sever is slow.iam using jira

            ramesh guntaka added a comment - Please tell me y my sever is slow.iam using jira

            ramesh guntaka added a comment -

            Hi

            ramesh guntaka added a comment - Hi
            Piotr Swiecicki made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 164166 ]

              pswiecicki Piotr Swiecicki
              ba6439a9b329 Trevor Samaroo
              Votes:
              24 Vote for this issue
              Watchers:
              35 Start watching this issue

                Created:
                Updated:
                Resolved:

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                  Time Spent - 5h 13m
                  5h 13m