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Bug
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Resolution: Fixed
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High
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9.1.0, 8.5.15, 9.0.3, 8.9.6, 8.5.16
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6
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Severity 2 - Major
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83
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Issue Summary
Confluence 8.5.15/8.5.16 Document/PDF preview ( document conversion) failed to render/access the text-embedded URL or URL added to the Document.
This issue is reproducible with almost all supported files types: docx, xls, pptx, pdf
This is reproducible on Data Center: (yes)
Steps to Reproduce
- Create a Word document / PDF containing the WEB/Anchor URL- Link to Page https.docx
- Create a Confluence Page.
- Drag and Drop the doc file on the Confluence Page.
- Save the page.
- Open a doc/attached file for preview.
- Links in the documents are not Clickable, it is shown as Plain text instead of a Hyperlink.
- Attached Steps to replicate on 8.5.15 PreviewLink.mp4
- Attached Steps to replicate on 8.5.15 PreviewLink.mp4
Expected Results
You should be able to click on the links on preview document and navigate.
Actual Results
Links are not working on the document preview.
Workaround
Currently, there is no known workaround for this behaviour. A workaround will be added here when available.
The only option is to open/download the attachment(docx or pdf) in edit mode.
- is duplicated by
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- Closed
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- links to
- mentioned in
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Page Failed to load
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Page Failed to load
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[CONFSERVER-97957] Document/PDF file containing Web URL doesn't get render as HyperLink in preview mode of the file on Confluence Page.
A fix for this issue is available in Confluence Server and Data Center 8.5.18. Upgrade now or check out the Release Notes to see what other issues are resolved.
In Confluence version 8.5.15 also Word, Excel and Powerpoint file attachments anchor links don't working in the file preview.
A fix for this issue is available in Confluence Server and Data Center 9.2.0. Upgrade now or check out the Release Notes to see what other issues are resolved.