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  1. Confluence Data Center
  2. CONFSERVER-98146

Document/PDF file containing Web URL doesn't get render as HyperLink in preview mode of the file on Confluence Page.

XMLWordPrintable

      Issue Summary

      Confluence 8.5.15 Document/PDF preview ( document conversion) failed to render / access the text-embedded URL or URL added to the Document.
      This issue reproducible with almost all supported the files types: docx, xls, pptx, pdf
      My testing, ( Working and Non-working )
      Confluence 8.5.15
      Confluence 8.5.14
      Confluence 7.1.2
      Confluence 8.9.1
      Confluence 9.0.1 

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Create a Word document / PDF containing the WEB/Anchor URL- Link to Page https.docx
      2. Setup a Confluence 8.5.15
      3. Create a Confluence Page.
      4. Drag and Drop the doc file on the Confluence Page.
      5. Open a doc file for preview.
      6. The Document containing web links is not Clickable , it is shown as Plain text instead of a Hyperlink.

      Expected Results

      The attachment preview should show the Web Link on the Doc file as a hyperlink not as a Text.

      Actual Results

      The attachment preview shows the Web Link as plain text.

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available.
      The only option is to open/download the attachment(docx or pdf) in edit mode.

        1. attachmentPreviewMode.png
          attachmentPreviewMode.png
          43 kB
        2. Link to Page https.docx
          13 kB
        3. Link to Page https.pdf
          17 kB
        4. PreviewLink.mp4
          1.35 MB

            [CONFSERVER-98146] Document/PDF file containing Web URL doesn't get render as HyperLink in preview mode of the file on Confluence Page.

            Niraj Bhawnani added a comment -

            This issue is a duplicate of CONFSERVER-97957

            Niraj Bhawnani added a comment - This issue is a duplicate of CONFSERVER-97957

              1769a4e00861 Aman -
              bd8fb4de509e Sachin
              Affected customers:
              1 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: