Document/PDF file containing Web URL doesn't get render as HyperLink in preview mode of the file on Confluence Page.

XMLWordPrintable

    • 6
    • Severity 2 - Major
    • 83

      Issue Summary

      Confluence 8.5.15/8.5.16 Document/PDF preview ( document conversion) failed to render/access the text-embedded URL or URL added to the Document.
      This issue is reproducible with almost all supported files types: docx, xls, pptx, pdf

      This is reproducible on Data Center: (yes) 

      Steps to Reproduce

      1. Create a Word document / PDF containing the WEB/Anchor URL- Link to Page https.docx
      2. Create a Confluence Page. 
      3. Drag and Drop the doc file on the Confluence Page.
      4. Save the page.
      5. Open a doc/attached file for preview.
      6. Links in the documents are not Clickable, it is shown as Plain text instead of a Hyperlink.

      Expected Results

      You should be able to click on the links on preview document and navigate.

      Actual Results

      Links are not working on the document preview.

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available.

      The only option is to open/download the attachment(docx or pdf) in edit mode.

        1. Link to Page https.docx
          13 kB
        2. PreviewLink.mp4
          1.35 MB

            Assignee:
            Aman -
            Reporter:
            Hima Bindu Ramisetty
            Votes:
            8 Vote for this issue
            Watchers:
            23 Start watching this issue

              Created:
              Updated:
              Resolved:

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