Status: Closed (View Workflow)
Affects Version/s: 6.11.0, 6.12.2, 7.1.0
Fix Version/s: Companion-1.1.0
Support reference count:18
Symptom Severity:Severity 3 - Minor
Bug Fix Policy:
In Windows, if a document's name do not contain spaces and has a "&" character and the user tries to use the Companion App to edit the document, the Companion App will return an error and will fail to launch. This has been tested on Word documents and documents with the .txt extension but we believe that the behavior is the same across all other document types.
- Create a word document. Name it a&b.docx
- Upload it to Confluence
- Attempt to Edit the document.
Companion App launches and the document can be edited using the related application.
A "Windows cannot find" the document error is is returned. (see attachment)
In some cases, the companion app just hangs and does not return any error message.
- a&b will fail
- a&bababa will fail
- a & b will work
- Financial Sample & (test) etc will work
- FinancialSample&(test)etc.xls will fail
Change the document's name by removing the "&" character.