Users can't use Universal Plugin Manager to download / install add-ons

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    • Severity 1 - Critical

      Summary

      Users can't use Universal Plugin Manager to download / install add-ons.

      Steps to reproduce

      1. Navigate to Manage add-ons page - /plugins/servlet/upm/marketplace/
      2. Try to install any add-on

      Observed problem

      Cause

       This issue is caused by a temporary domain name change for Marketplace add-ons. If your firewall rules only allow connections to marketplace.atlassian.com and marketplace-cdn.atlassian.com, you would be affected by this.

      Workaround

      There is a temporary workaround available to whitelist marketplace-cdn.prod.public.atl-paas.net in Firewall rules in addition to marketplace.atlassian.com and marketplace-cdn.atlassian.com. This is only temporary and can be removed after this issue is resolved.

        1. image.png
          139 kB
          Zulfarhan Zakaria

              Assignee:
              Alex Yakovlev (Inactive)
              Reporter:
              Zulfarhan Zakaria (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: