Details
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Bug
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Resolution: Fixed
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Highest
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None
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6.3.4
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None
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Severity 1 - Critical
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Description
Summary
Users can't use Universal Plugin Manager to download / install add-ons.
Steps to reproduce
- Navigate to Manage add-ons page - /plugins/servlet/upm/marketplace/
- Try to install any add-on
Observed problem
Cause
This issue is caused by a temporary domain name change for Marketplace add-ons. If your firewall rules only allow connections to marketplace.atlassian.com and marketplace-cdn.atlassian.com, you would be affected by this.
Workaround
There is a temporary workaround available to whitelist marketplace-cdn.prod.public.atl-paas.net in Firewall rules in addition to marketplace.atlassian.com and marketplace-cdn.atlassian.com. This is only temporary and can be removed after this issue is resolved.
Attachments
Issue Links
- is related to
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JRASERVER-66050 Unable to install apps via UPM in Jira server
- Closed
- is caused by
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AMKT-21221 Loading...