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Bug
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Resolution: Unresolved
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Low
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None
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5.9.12, 5.10.3, 7.4.3
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11
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Severity 3 - Minor
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1
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NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
Summary
Users that contains specific special characters in the username will not be able to create any content in Confluence.
Steps to Reproduce
- Install a vanilla Confluence 5.10.3 or 7.4.4
- Add a new user. Name this user userhashtag#
- Login as this user
- Drop down from Spaces and click the Create Space
- Create a page from template via ••• button next to the Create button
Expected Results
The space creation dialogue pops up
Actual Results
There is an error message displayed in the UI : "Your session has expired. Please reload the page to try again."
Or error message returned as user.session.timed.out
Nothing is in the logs
Notes
This issue has been observed with the following characters:
- '#"
- '/'
- '?'
If users are being synchronized from an external directory like JIRA or LDAP that Confluence will successfully synchronize and create the user and allow the user to log in, but they will experience this bug.
Workaround
Edit the username to not contain any special characters
- is related to
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CONFSERVER-46126 Prevent usernames with special characters from syncing to Confluence
- Closed
- relates to
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CONFCLOUD-43494 Special Characters in username prevents them from creating a new space/new page with the message "Your session has expired. Please reload the page to try again."
- Closed
- mentioned in
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