Status: Closed (View Workflow)
Resolution: Timed out
Severity 3 - Minor
NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.
Users that contains specific special characters in the username will not be able to create any content in Confluence.
Steps to Reproduce
- Install a vanilla Confluence 5.10.3
- Add a new user. Name this user userhashtag#
- Login as this user
- Drop down from "Spaces" and clcik the "Create Space"
The space creation dialogue pops up
There is an error message displayed in the UI : "Your session has expired. Please reload the page to try again."
Nothing is in the logs
This issue has been observed with the following characters:
If users are being synchronized from an external directory like JIRA or LDAP that Confluence will successfully synchronize and create the user and allow the user to log in, but they will experience this bug.
Edit the username to not contain any special characters
- is related to
CONFSERVER-43494 Special Characters in username prevents them from creating a new space or new page with template - error message "Your session has expired. Please reload the page to try again." OR "user.session.timed.out"
- Gathering Impact
CONFCLOUD-46126 Prevent usernames with special characters from syncing to Confluence
- relates to
CLOUD-8381 Cloud User Management allow usernames to be created with blank spaces on it
- Needs Triage