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  1. Confluence Data Center
  2. CONFSERVER-41227

Livesearch macro returns Not Permitted when Unlicensed Access searching

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      When using a Live Search Macro as an Unlicensed Access user (Service Desk Customer), the user is able to search content by selecting it from the search suggestions but when the user hits 'return' to run the search, he is redirected to /dosearchsite.action and sees "Not Permitted"

      Environment

      • Confluence Space shared through JIRA Service Desk

      Steps to Reproduce

      1. Link a JIRA Service Desk project to a Space
      2. Create a page on that space with a live search macro
      3. login as a Service Desk customer (user without Confluence or JIRA Application access)
      4. navigate to the page with the live search macro
      5. type on the box to see results. results can be selected and are available
      6. hit "Enter" on the keyboard

      Expected Results

      Search results are shown.

      Actual Results

      "Not Permitted" page is shown.

      Notes

      • "Enter" redirects to /dosearchsite.action that is not accessible to "Unlicensed Access" users.
      • Making the space public doesn't solve the problem.

      Workaround

      Click on results given by the live search.

            [CONFSERVER-41227] Livesearch macro returns Not Permitted when Unlicensed Access searching

            Tony Gilchrist added a comment -

            This is a really unfortunate and bizarre restriction. The absence of even basic search functionality for non-licensed users greatly impacts user satisfaction ;/.  

            Tony Gilchrist added a comment - This is a really unfortunate and bizarre restriction. The absence of even basic search functionality for non-licensed users greatly impacts user satisfaction ;/.  

            Andrew Laden added a comment -

            Still an issue. Adding comment to prevent low engagement close

            Andrew Laden added a comment - Still an issue. Adding comment to prevent low engagement close
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 4 New: 3
            SET Analytics Bot made changes -
            UIS Original: 3 New: 4
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3

            Tony Gilchrist added a comment -

            This is a severe bug, wish we'd know about it much sooner.  Basically a show stopper.

            Tony Gilchrist added a comment - This is a severe bug, wish we'd know about it much sooner.  Basically a show stopper.
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            SET Analytics Bot made changes -
            Support reference count Original: 20 New: 21

              Unassigned Unassigned
              mfernandezbadii Mauro Badii (Inactive)
              Affected customers:
              92 This affects my team
              Watchers:
              67 Start watching this issue

                Created:
                Updated: