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Suggestion
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Resolution: Unresolved
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None
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None
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10
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7
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NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.
Problem Definition
Logs can fill with HeartbeatAction errors in certain circumstances that end up generating excessive log files.
2015-10-09 14:46:14,400 ERROR [http-nio-443-exec-13] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action
-- referer: http://wiki.mycompany.com.au/pages/editpage.action?pageId=987654 | url: /json/startheartbeatactivity.action | userName: anonymous
java.lang.NullPointerException
...
Suggested Solution
Please change the default product configuration to include the workaround to set the following attribute to:
log4j.logger.com.atlassian.confluence.pages.actions.HeartbeatAction = OFF
Workaround
In <Confluence-Install>/confluence/WEB-INF/classes/log4j.properties file:
- Open the log4j.properties file in a text editor
- Add the string displayed below to a new line in the log4j.properties file:
log4j.logger.com.atlassian.confluence.pages.actions.HeartbeatAction = OFF - Save the log4j.properties file
- Restart Confluence
- is related to
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CONFSERVER-54189 Heartbeat Error Thrown While Editing Template and Blueprint
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- Long Term Backlog
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- relates to
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- Gathering Interest
![[Extranet] Page](/images/icons/generic_link_16.png "[Extranet] Page"){kind=icon}
[CONFSERVER-39531] Disable HeartbeatAction logging in Confluence
Incase anyone looking to declutter the access logs from heartbeat activity :
# access log heartbeatactivity filter out
log4j.appender.accesslog.filter.1=org.apache.log4j.varia.StringMatchFilter
log4j.appender.accesslog.filter.1.StringToMatch=heartbeatactivity
log4j.appender.accesslog.filter.1.AcceptOnMatch=false
Is there a way to turn this off in the access logs as well? It makes up the bulk of the logs and is not helpfu.
Hello,
I confirm seeing this error as well while editing Global Templates on Confluence 6.6.0.
2018-11-21 13:59:19,548 ERROR [http-nio-8090-exec-3] [confluence.pages.actions.HeartbeatAction] startActivity No content found or no permission to view content with contentId: 589825
-- referer: http://ADDRESS_REMOVED/pages/templates2/editpagetemplate.action?entityId=589825 | url: /json/startheartbeatactivity.action | traceId: 1bc0396052989dc4 | userName: someUserName | action: startheartbeatactivity
Seeing this quite frequently in the logs of 6.1.3, i´d be nice if there was a GUI/non restart way of disabling this logging.
the modes to log4j.properties does NOT work for us in 8.5.4 DC