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Suggestion
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Resolution: Unresolved
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None
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NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.
Problem Definition
Logs can fill with HeartbeatAction errors in certain circumstances that end up generating excessive log files.
2015-10-09 14:46:14,400 ERROR [http-nio-443-exec-13] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action
-- referer: http://wiki.mycompany.com.au/pages/editpage.action?pageId=987654 | url: /json/startheartbeatactivity.action | userName: anonymous
java.lang.NullPointerException
...
Suggested Solution
Please change the default product configuration to include the workaround presented on Getting a lot of HeartbeatAction errors in the logs
log4j.logger.com.atlassian.confluence.pages.actions.HeartbeatAction = OFF
Workaround
As documented in Getting a lot of HeartbeatAction errors in the logs
In <Confluence-Install>/confluence/WEB-INF/classes/log4j.properties file:
- Open the log4j.properties file in a text editor
- Add the string displayed below to a new line in the log4j.properties file:
log4j.logger.com.atlassian.confluence.pages.actions.HeartbeatAction = OFF - Save the log4j.properties file
- Restart Confluence
- is related to
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CONFSERVER-39531 Disable HeartbeatAction logging in Confluence
- Gathering Interest