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  1. Confluence Data Center
  2. CONFSERVER-54189

Heartbeat Error Thrown While Editing Template and Blueprint

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      Steps to reproduce:

      1. Install Confluence
      1. Login as administrator users
      1. Navigate to Administrations >  Global Templates and Blueprints
      1. Edit any of the System Template , eg: Default Personal Space Content or Default Space Content

      In the logs we will be seeing traces like below:

      2017-11-08 21:50:35,545 ERROR [http-nio-9642-exec-1] [confluence.pages.actions.HeartbeatAction] startActivity No content found or no permission to view content with contentId: 0
 -- referer: http://localhost:9642/confluence642/plugins/createcontent/edit-template.action?pluginKey=com.atlassian.confluence.plugins.confluence-default-space-content-plugin&moduleKey=spacecontent-personal | url: /confluence642/json/startheartbeatactivity.action | traceId: b3336d4cfc62e9e2 | userName: admindoe | action: startheartbeatactivity

       

      Workaround:

      1. We can remove the noise by adding the line below into the confluence_install/confluence/WEB-INF/classes/log4j.properties: 
        log4j.logger.com.atlassian.confluence.pages.actions.HeartbeatAction = OFF
      1. Restart Confluence
         

      Notes:

      This workaround is also documented at Getting a lot of HeartbeatAction errors in the logs

            [CONFSERVER-54189] Heartbeat Error Thrown While Editing Template and Blueprint

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              Unassigned Unassigned
              jalbion Janet Albion (Inactive)
              Affected customers:
              19 This affects my team
              Watchers:
              18 Start watching this issue

                Created:
                Updated: