Issue Macro Does Not Shows Service Desk's Custom Field

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    • 6
    • Severity 3 - Minor
    • 0

      Steps to reproduce:

      1. Install Service Desk in JIRA
      2. Integrate JIRA and Confluence
      3. in Confluence add Service Desk custom field like "Customer Request Type" and "Request Participant" in the Issue Macro's "Columns to display".

      Expected Result:

      The value of the Customer Request Type and Request Participants are showns. For example. Sprint field from Agile is shown correctly.

      Actual Result:

      No values are shown in Customer Request Type and Request Participants as shown in

      Diagnosis:

      In JIRA, the custom field does have value when filtered in the JQL as shown:

      Environment:

      Tested on Confluence 5.7.1 and Confluence 5.8.6
      JIRA 6.3.12 with Service Desk 2.3.6

        1. 571.png
          571.png
          38 kB
        2. ColumnsToDisplay.png
          ColumnsToDisplay.png
          61 kB
        3. InJIRA.png
          InJIRA.png
          63 kB

            Assignee:
            Unassigned
            Reporter:
            Janet Albion (Inactive)
            Votes:
            18 Vote for this issue
            Watchers:
            13 Start watching this issue

              Created:
              Updated: