RGB32 PNG file are not supported by "upload image" macro

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    • Type: Bug
    • Resolution: Obsolete
    • Priority: Low
    • 6.14.0
    • Affects Version/s: 5.7
    • Component/s: Editor - Attachment
    • Environment:
    • Severity 3 - Minor

      Hello,

      Trying to upload an image in Confluence 5.7, I have an issue on with a PNG.
      The upload progress bar reach 100% but stay stucked afterwards.
      After further analysis, it is because it was in RGB32. After converted it to RGB24, the upload worked.

      Note: directly drag and drop the image to the confluence page ,worked with RGB32 but after this is was not possible to add any effect afterwards.

      Find in attachement the original RGB32 PNG, the copy after RGB24 convertion and the side-by-side comnparison of the upload result.

        1. AAD_logo.png
          71 kB
          Philippe PEREZ
        2. AAD_logo - Copy.png
          68 kB
          Philippe PEREZ
        3. Editor Conf 5.6.png
          186 kB
          ltran
        4. side-by-side.JPG
          15 kB
          Philippe PEREZ
        5. Upload Conf 5.6.png
          40 kB
          ltran

            Assignee:
            Unassigned
            Reporter:
            Philippe PEREZ
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              Created:
              Updated:
              Resolved: