Uploaded image for project: 'Confluence Server and Data Center'
  1. Confluence Server and Data Center
  2. CONFSERVER-36787

RGB32 PNG file are not supported by "upload image" macro

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    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Low
    • Resolution: Obsolete
    • Affects Version/s: 5.7
    • Fix Version/s: 6.14.0
    • Component/s: Editor - Attachment
    • Environment:

      Description

      Hello,

      Trying to upload an image in Confluence 5.7, I have an issue on with a PNG.
      The upload progress bar reach 100% but stay stucked afterwards.
      After further analysis, it is because it was in RGB32. After converted it to RGB24, the upload worked.

      Note: directly drag and drop the image to the confluence page ,worked with RGB32 but after this is was not possible to add any effect afterwards.

      Find in attachement the original RGB32 PNG, the copy after RGB24 convertion and the side-by-side comnparison of the upload result.

        Attachments

        1. AAD_logo.png
          AAD_logo.png
          71 kB
        2. AAD_logo - Copy.png
          AAD_logo - Copy.png
          68 kB
        3. Editor Conf 5.6.png
          Editor Conf 5.6.png
          186 kB
        4. side-by-side.JPG
          side-by-side.JPG
          15 kB
        5. Upload Conf 5.6.png
          Upload Conf 5.6.png
          40 kB

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              Assignee:
              Unassigned Unassigned
              Reporter:
              philippe.perez Philippe PEREZ
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                Created:
                Updated:
                Resolved: