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  1. Confluence Data Center
  2. CONFSERVER-28971

Instructional text in Blueprints loses umlauts and other characters, when saving

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      When translating the blueprints into german, you have the effect that umlauts that are contained in the instructional text are not saved.

      See attachments for a visual "proof" of the problem:

      • (a) go as administrator to change a global template
      • (b) insert umlauts in the instructional text and elsewhere
      • (c) save the template, and edit it again: umlauts are lost in instructional text (but present in the "normal" template text
      • (d) created pages from the template also do not contain the "missing" umlauts

      This makes this feature nearly unusable in an internationalized environment, at least in germany.

      Test notes
      1. Test umlauts as well as Japanese/Russian characters on text placeholders on new and existing templates
      2. Insert variables into a template
      3. Verify the tested characters from step 1 characters show up on template insertion page too

        1. a-edit-global-template.jpg
          a-edit-global-template.jpg
          39 kB
        2. b-editglobaltemplate-with-umlauts.jpg
          b-editglobaltemplate-with-umlauts.jpg
          38 kB
        3. c-umlauts-are-gone-after-saving-template.jpg
          c-umlauts-are-gone-after-saving-template.jpg
          29 kB
        4. d-created-page-also-does-not-contain-umlauts-in-template-text.jpg
          d-created-page-also-does-not-contain-umlauts-in-template-text.jpg
          66 kB

            [CONFSERVER-28971] Instructional text in Blueprints loses umlauts and other characters, when saving

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2874983 ] New: CONFSERVER Bug Workflow v4 [ 3003523 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2802876 ] New: JAC Bug Workflow v3 [ 2874983 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2733136 ] New: JAC Bug Workflow v2 [ 2802876 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2398497 ] New: JAC Bug Workflow [ 2733136 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2296421 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2398497 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2232122 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2296421 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2191819 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2232122 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1928431 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2191819 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1729284 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1928431 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1686944 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1729284 ]

              cpetchell Petch (Inactive)
              da3888a75811 Gerhard Müller
              Affected customers:
              6 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
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