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  1. Confluence Cloud
  2. CONFCLOUD-81175

Using "User added to group" trigger in automation performs no actions

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      Problem

      When the "User added to group" trigger is used in Confluence Cloud automation, no actions are performed upon adding a user to a group.

      This issue persists without any error messages or logs, indicating that the trigger might be disabled or broken.

      Environment

      Confluence Cloud

      Steps to Reproduce

      1. Create an automation rule in Confluence Cloud with the trigger "User added to group".
      2. Specify a group to monitor.
      3. Add a user to the specified group.

      Expected Results

      The automation rule should trigger and perform the defined actions when a user is added to the specified group.

      Actual Results

      When a user is added to the specified group, no actions are performed. The trigger does not activate, and there are no error messages to indicate a failure.

      Workaround

      Currently, there is no known workaround.

      Notes

      Refer to the documentation for the automation trigger: Triggers in Confluence Automation. The documentation states that the trigger should activate when a user is added to a group, but this functionality is currently not operational.

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          Edson B [Atlassian Support]
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          Edson B [Atlassian Support]
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          Edson B [Atlassian Support]

              59cc3d19594a Bo Wang
              0e1e414c5cb7 Edson B [Atlassian Support]
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                Created:
                Updated:
                Resolved: