The trigger "User added to group" is not working

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    • Severity 2 - Major

      Issue Summary

      Customer has a requirement to add guest users to different spaces based on the groups that they get assigned to. However, the trigger "User added to group" is not returning any user information so that the automation can continue to execute the other actions.

      Steps to Reproduce

      1. Create and automation rule with the trigger "User added to group"
      2. Add a then log action to get the any of the user info (user, user.fullName, user.emailAddress, or user.accountId )
      3. Add the user to the group set on first step
      4. Run the rule

      Expected Results

      The log should show the user info of those added to the desired group.

      Actual Results

      No data is returned, which seems that the trigger is not working.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Trevor Angle
            Reporter:
            Elisa [Atlassian] (Inactive)
            Votes:
            3 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: