Problem Definition

When users try to access restricted Contents (Pages, Blogs, Databases, Whiteboards etc.), a "You've stumbled on restricted content" message will appear. By clicking on 'Request access', an in-app notification and email will be sent to potential approvers as mentioned on Add or remove content restrictions: Request and grant permissions.

Currently there is no centralized menu in Confluence that lists pending access requests, and approvers have to rely on in-app notifications and emails to approve all requests. This can lead to multiple access requests being missed.

Suggested Solution

Create a menu that centralizes access requests where users can:

• see a list of pending access requests;
• approve / reject them;
• see a history of processed requests.

Workaround

Content approvers can check their emails with the subject "[Confluence] USER requested access to "PAGE TITLE" - eg:

[Confluence] Charlie of Atlassian requested access to "Future Atlassian products"