Details
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Bug
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Resolution: Fixed
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Highest
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38
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Minor
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87
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Description
Issue Summary
Known affected file types:
- PDF files
- Excel (.xlsx) files
Previewing is disabled for attachments in the following places:
- Attachments inserted into legacy page content as a thumbnail or link
- Attachments macro
- Attachments menu (... -> Attachments -> Files)
Steps to Reproduce
- Create a page in the legacy editor.
- Insert a PDF attachment.
- Publish the page.
- Click on the attachment thumbnail to open a preview.
Expected Results
A pop-up should display a preview of the PDF file.
Actual Results
A warning flag is displayed:
The preview feature is temporarily unavailable.
We're working on it. In the meantime, to view the file you can download it by going to ... > Attachments > Files.
or the "Preview" button is unavailable.
Workaround
- Use the PDF macro to display an inline preview.
- Download the attachment in the `(...) -> Attachments -> Files` menu.
- Convert the page to the new editor.
Attachments
Issue Links
- has a derivative of
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CONFCLOUD-77973 Lost the ability to add comments to attachments via the attachments macro and existing comments are missing (in the legacy editor)
- Closed
- depends on
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HOT-108218 Loading...
(1 mentioned in)