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Type:
Bug
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Resolution: Fixed
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Priority:
Highest
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Component/s: Page - Attachments (Image, Video, etc.)
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38
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Minor
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87
Issue Summary
Known affected file types:
- PDF files
- Excel (.xlsx) files
- HTML (.html) files
Previewing is disabled for attachments in the following places:
- Attachments inserted into legacy page content as a thumbnail or link
- Attachments macro
- Attachments menu (... -> Attachments -> Files)
Steps to Reproduce
- Create a page in the legacy editor.
- Insert a PDF/HTML attachment.
- Publish the page.
- Click on the attachment thumbnail to open a preview.
Expected Results
A pop-up should display a preview of the PDF OR HTML file.
Actual Results
A warning flag is displayed:
The preview feature is temporarily unavailable.
We're working on it. In the meantime, to view the file you can download it by going to ... > Attachments > Files.
or the "Preview" button is unavailable.
OR
We can't preview this file.
You'll have to download the file to view it.
[ Download]
Workaround
- DOwnload from attachments and view it
- Convert the page to the new editor.
- is cloned from
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CONFCLOUD-77907 Attachment previews are disabled for certain file types in the legacy editor
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- Closed
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- was cloned as
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CONFCLOUD-78721 Attachment previews is not working for html file types in the legacy editor
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- Short Term Backlog
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