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  1. Confluence Cloud
  2. CONFCLOUD-73905

Can't create new JIRA issue in Confluence if there are required fields

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    Description

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Summary

      Create a new issue with the JIRA issue macro or by selecting text in view mode, it will fail if fields are set as required in JIRA.

      Steps to Reproduce

      1. Create a project in JIRA
      2. Create some custom fields like 'Select List', 'User Picker', Select List (cascading), etc
      3. Mark these fields as required for the screens.
      4. Go to Confluence.
      5. Select some text and click "Create Issue" or create a new issue using Jira issue Macro.
      6. Choose the project you recently created.

      Expected Results

      The issue should be created

      Actual Results

      The below message is thrown:

      The required fields *ABC123* and *XYZ123* are not available in this dialog. You will need to create your issue directly in Jira

       

      Workaround

      Set the fields as optional is the only workaround available as of now

      Attachments

        1. Screenshot 2022-04-28 at 2.24.05 PM.png
          77 kB
          Jagriti
        2. Screenshot 2022-04-28 at 2.23.29 PM.png
          173 kB
          Jagriti
        3. Screenshot 2022-04-27 at 6.41.38 PM.png
          38 kB
          Jagriti
        4. Screenshot 2022-04-27 at 6.42.10 PM.png
          41 kB
          Jagriti

        Issue Links

          is cloned from

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-41726 Can't create new JIRA issue in Confluence if Component/s is a required field

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-65550 Creating Jira issues via highlighting text failing

          • Low - Low priority issues
          • Gathering Impact
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-78496 Whiteboard does not support required "Message Custom Field" on Jira Issue creation despite displaying field

          • Low - Low priority issues
          • Short Term Backlog

          Suggestion - CONFCLOUD-78498 Possibility to be able to create a Jira Issue on Confluence in case it have unsupported Custom fields

          • Gathering Interest
          mentioned in

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          Activity

            People

              Unassigned Unassigned
              13f27f9b2775 Jagriti
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              Dates

                Created:
                Updated: