Details
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Bug
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Resolution: Timed out
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Medium
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5
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Severity 3 - Minor
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Description
Problem
After attaching an MP4 video and reloading the page, the file preview shows the MP4 video as an audio file.
Steps to Reproduce
- Attach an MP4 video
- Publish the page
- Reload the page
Expected Results
The file preview should be displayed normally, even after reloading the page.
Actual Results
The file thumbnail isn't available, and when you click to play the video only audio is played:
Workaround
- Embed externally hosted videos.
- Convert the MP4 file to another format (.MOV, for example)
Attachments
Issue Links
- is related to
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JRACLOUD-77482 File Previewer doesn't play mp4 files properly. Only audio stream plays.
- Closed