Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-73296

Issues when reproducing MP4 while embedding two files into a page

    XMLWordPrintable

Details

    Description

      Problem

      After attaching an MP4 video and reloading the page, the file preview shows the MP4 video as an audio file.

      Steps to Reproduce

      1. Attach an MP4 video
      2. Publish the page
      3. Reload the page

      Expected Results

      The file preview should be displayed normally, even after reloading the page.

      Actual Results

      The file thumbnail isn't available, and when you click to play the video only audio is played:

      Workaround

      1. Embed externally hosted videos.
      2. Convert the MP4 file to another format (.MOV, for example)

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              21d3bf5c3ec2 Matheus C. (Inactive)
              Votes:
              13 Vote for this issue
              Watchers:
              18 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: