Any search is returning no results for specific users

Issue Summary

In some cases, when specific users search anything in the advanced search (/wiki/search), no results will be shown even though there're pages and spaces including the term used.

Steps to Reproduce

1. Access the advanced search (/wiki/search)
2. Search for a term that should return results

Expected Results

The search should return results

Actual Results

No results are shown

Notes

• The users have access to the space and pages
• The space is not archived

Workaround

Simple workaround:

• Check the Include Archived Spaces option

Alternative workaround:

• Reassociate the user with the instance. Contact us through support.atlassian.com so we can do it for you!