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  1. Confluence Cloud
  2. CONFCLOUD-70167

JIRA Issue information is missing, only link shows up in PDF export

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      Issue Summary

      Jira Issue macros don't show issue information like key, status, and summary in PDF Export. Only the Issue link shows up.

      Steps to Reproduce

      1. Create a page. 
      2. Add a few Jira Issues to it. Publish the page
      3. Edit the page and publish the page without changing anything.
      4. Get the PDF Export.

      Expected Results

      It should show like:

      Actual Results

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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            [CONFCLOUD-70167] JIRA Issue information is missing, only link shows up in PDF export

            Nitish Midha made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 668455 ]
            Tushar Mahule made changes -
            Resolution New: Cannot Reproduce [ 5 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Tushar Mahule added a comment -

            We haven't been able to reproduce. For a workaround, please edit and re-publish the page to get it working.

            Tushar Mahule added a comment - We haven't been able to reproduce. For a workaround, please edit and re-publish the page to get it working.
            Tushar Mahule made changes -
            Assignee New: Nitish Midha [ 105094f35dd0 ]
            Tushar Mahule made changes -
            Assignee Original: Tushar Mahule [ tmahule@atlassian.com ]
            Rebekkah Dorhout made changes -
            Link New: This issue relates to CONFCLOUD-68559 [ CONFCLOUD-68559 ]
            Rebekkah Dorhout made changes -
            Link New: This issue relates to CONFCLOUD-70439 [ CONFCLOUD-70439 ]
            Rebekkah Dorhout made changes -
            Labels New: architectural
            cmac made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 615266 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2

              105094f35dd0 Nitish Midha
              skhanna@atlassian.com Shubham Khanna
              Affected customers:
              42 This affects my team
              Watchers:
              44 Start watching this issue

                Created:
                Updated:
                Resolved: