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  1. Confluence Cloud
  2. CONFCLOUD-67252

User with only JIRA access in the instance, cannot access the Public Confluence Space

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    Description

      Issue Summary

      User with only JIRA access in the instance, cannot access the Public Confluence Space.

      Environment

      Confluence Cloud

      Steps to Reproduce

      1. Let be a user A with just JIRA product access and not Confluence.
      2. User A will login into JIRA.
      3. Provide the URL of Public Confluence Space of the same instance to the user A.
      4. Without logging out of the Confluence, when User A accesses the Public Confluence Space, the user will not be able to access it.

      Expected Results

      User must be able to access the Public Space.

      Actual Results

      User is not able to access the Public Space.
      https://instancename.atlassian.net/login?application=confluence&dest-url<...publicspace...>&permission-violation=true

      Workaround

      Access Space in incognito mode or in another browser where the user is not logged in into his/her instance.

      Attachments

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        3. Screen Shot 2019-08-02 at 11.29.06 AM.png
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        4. Screen Shot 2019-08-02 at 11.30.05 AM.png
          Screen Shot 2019-08-02 at 11.30.05 AM.png
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            People

              okhomutov@atlassian.com Oleg Khomutov (Inactive)
              skhanna@atlassian.com Shubham Khanna
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              Dates

                Created:
                Updated:
                Resolved: