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  1. Confluence Cloud
  2. CONFCLOUD-67129

Link to an undefined page (a page that doesn't exist yet)

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Status Update 16 May 2022

      Seems like this ticket wasn't updated with the latest information. Apologies!

      Adding placeholder links IS supported in the new editor.

      💡 After you add the [new page name]() info to the page, don't forget to press Enter or return on your keyboard to create the link.

      Thank you!
      Traci Wilbanks

      Status Update 13 March 2020

      As we're working through this feature and others, we wanted to address a lot of your concerns as to the future of the new editor and legacy editor.

      Please read our recent community post here: https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476

      Thanks,
      Avinoam

       

          Form Name

            [CONFCLOUD-67129] Link to an undefined page (a page that doesn't exist yet)

            See above the ticket...

            [new page name]() 

            will do it, although the created links are forever somehow other than "naturally" linked pages.

            Dirk Spannaus added a comment - See above the ticket... [ new page name]() will do it, although the created links are forever somehow other than "naturally" linked pages.

            lordmacbee added a comment -

            Please reconsider re-implementing this feature. Just consider the time effort here. 

            In the past... type clickety type add '[' typedytype add ']'. Publish, click, edit    2 seconds additional effort to link to a new page. Never mind being able to continue authoring the article/page you are currently working on without losing the flow. 

            Today: typedi type. curse!. Save current page. Create new page. Add title. save. Go back, edit, find link, publish. 

            At least 3 additional steps, probably adds at least 20 seconds to the process. Never mind the frustration every time you consider a link. This is basically taking all the benefits of hyper text out of hyper text. 

            lordmacbee added a comment - Please reconsider re-implementing this feature. Just consider the time effort here.  In the past... type clickety type add ' [' typedytype add '] '. Publish, click, edit    2 seconds additional effort to link to a new page. Never mind being able to continue authoring the article/page you are currently working on without losing the flow.  Today: typedi type. curse!. Save current page. Create new page. Add title. save. Go back, edit, find link, publish.  At least 3 additional steps, probably adds at least 20 seconds to the process. Never mind the frustration every time you consider a link. This is basically taking all the benefits of hyper text out of hyper text. 

            gabriel added a comment -

            this seems like such a core function of creating a wiki

            Write text
            Select text 
            Create link to text to a new page that automatically has the name of the selected text

            DONE

            Now I can keep going on my current page and know that my new blank page is there waiting to remind me to fill it. 

            gabriel added a comment - this seems like such a core function of creating a wiki Write text Select text  Create link to text to a new page that automatically has the name of the selected text DONE Now I can keep going on my current page and know that my new blank page is there waiting to remind me to fill it. 

            Why you can't pick - Undefined Page from the Cmd-K menu is beyond me.... yet again another strange  Atlassian decision.

            Deleted Account (Inactive) added a comment - Why you can't pick - Undefined Page from the Cmd-K menu is beyond me.... yet again another strange  Atlassian decision.

            ewood added a comment - - edited

            Come on @atlassian, we can do better than this! 

            I tried using the work-around and it takes longer to use than the alternative: create a new page, name it and go back to the parent and add the the link to your newly created placeholder page. The work-around also doesn't adopt the link name as the default page title.

            ewood added a comment - - edited Come on @atlassian, we can do better than this!  I tried using the work-around and it takes longer to use than the alternative: create a new page, name it and go back to the parent and add the the link to your newly created placeholder page. The work-around also doesn't adopt the link name as the default page title.

            My guess is the workaround provided at the bottom of the page IS the fix.  Still seems like a "workaround" to me and not a "fix".  I hope there will be a more intuitive built-in "fix" in the future.

            Janet Dixon added a comment - My guess is the workaround provided at the bottom of the page IS the fix.  Still seems like a "workaround" to me and not a "fix".  I hope there will be a more intuitive built-in "fix" in the future.

            Brad Holmes Consultant added a comment - - edited

            Has this feature been abandoned?  Its a shame if so.  It was an essential feature.  The work around just gives me an error.

            Brad Holmes Consultant added a comment - - edited Has this feature been abandoned?  Its a shame if so.  It was an essential feature.  The work around just gives me an error.

            Ole Jørgen added a comment - - edited

            Eh.. is this issue really "Fixed" if the solution is to use the rather cumbersome workaround? Is there an issue tracking fixing it in a user-friendly way?

            EDIT: the workaround doesn't  actually provide the functionality of future-page-link. If I have multiple such "workaround" links, they will NOT automatically link to the page if it's created in the future. (not even the one I clicked..)

            The "workaround" seems to be to link to the create new page?! That does not qualify as a workaround for this feature IMO..

            Ole Jørgen added a comment - - edited Eh.. is this issue really "Fixed" if the solution is to use the rather cumbersome workaround? Is there an issue tracking fixing it in a user-friendly way? EDIT: the workaround doesn't  actually provide the functionality of future-page-link. If I have multiple such "workaround" links, they will NOT automatically link to the page if it's created in the future. (not even the one I clicked..) The "workaround" seems to be to link to the create new page?! That does not qualify as a workaround for this feature IMO..

            Hi Everyone,

            This is Mike from the Confluence team.
            Great news – we have now released links to undefined placeholder pages!

            Here are some documents for reference:

            ME (Inactive) added a comment - Hi Everyone, This is Mike from the Confluence team. Great news – we have now released links to undefined placeholder pages! Here are some documents for reference: Community post:  https://community.atlassian.com/t5/Confluence-articles/Link-to-undefined-placeholder-pages/ba-p/1412785 Support documentation:  https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/#InsertLinksandAnchors-Linktoanundefinedplaceholderpageundefinedpages Our cloud blog  for future updates

            Roel Thys added a comment -

            Just noticed it is finally working in our Confluence instance. So roll-out has indeed started. Hope you all get it soon as well!

            Roel Thys added a comment - Just noticed it is finally working in our Confluence instance. So roll-out has indeed started. Hope you all get it soon as well!

            Bob Sovers added a comment -

            If the roll-out started 06/Jul/2020, when do we ALL get this feature?  I believe that I was one of the first to complain about this BUG, but I am still waiting for it to be roll-out to our cloud site!

            Bob Sovers added a comment - If the roll-out started 06/Jul/2020, when do we ALL get this feature?  I believe that I was one of the first to complain about this BUG, but I am still waiting for it to be roll-out to our cloud site!

            Frans Flippo added a comment - - edited

            I don't think this works. See https://jira.atlassian.com/browse/CONFCLOUD-68165 .

            Doesn't work on our instance any way. What's "the next few weeks"?

            Frans Flippo added a comment - - edited I don't think this works. See  https://jira.atlassian.com/browse/CONFCLOUD-68165  . Doesn't work on our instance any way. What's "the next few weeks"?

            @trent murry - I think "regretrospective" is my new favorite word

            Esther Strom [ACP-JA] added a comment - @trent murry - I think "regretrospective" is my new favorite word

            Great news - thanks for bringing this feature back. Hopefully you have a regretrospective over this one and perhaps don't make decisions in haste based on numbers the data people pull out of the backend. 

            Trent Murray added a comment - Great news - thanks for bringing this feature back. Hopefully you have a regretrospective over this one and perhaps don't make decisions in haste based on numbers the data people pull out of the backend. 

            Finally and long overdue.  But why would you want someone to put () at the end?  That's so... developerish.  Why not just do what the Server editor does and use the brackets by themselves?

            Rick Hadsall added a comment - Finally and long overdue.  But why would you want someone to put () at the end?  That's so... developerish.  Why not just do what the Server editor does and use the brackets by themselves?

            It's official.  
            https://community.atlassian.com/t5/Confluence-articles/Link-to-undefined-placeholder-pages/ba-p/1412785
            You should see this rolling out to your sites in the next few weeks.

            Traci Wilbanks added a comment - It's official.   https://community.atlassian.com/t5/Confluence-articles/Link-to-undefined-placeholder-pages/ba-p/1412785 You should see this rolling out to your sites in the next few weeks.

            aaron.kolysko added a comment - - edited

            WOOOOO!  Thanks for the update Mike, this is great news!

            aaron.kolysko added a comment - - edited WOOOOO!  Thanks for the update Mike, this is great news!

            Hi everyone,

            This is Mike from the Confluence team. We're excited to let you know that implementation of undefined links for the new editor is in progress.

            In a few weeks, we will release a version that has the functionality of creating a link to an undefined page. There are more aspects to undefined links which will be covered in future updates.

            Thank you again for your suggestion, and we will provide further updates as they come.

            Best,

            Mike

            ME (Inactive) added a comment - Hi everyone, This is Mike from the Confluence team. We're excited to let you know that implementation of undefined links for the new editor is in progress. In a few weeks, we will release a version that has the functionality of creating a link to an undefined page. There are more aspects to undefined links which will be covered in future updates. Thank you again for your suggestion, and we will provide further updates as they come. Best, Mike

            Will Kessler added a comment - - edited

            Let's learn from history, Atlassian. 

             

            Will Kessler added a comment - - edited Let's learn from history , Atlassian.   

            Man it would sure be great if this were fixed.  Making a new page on the fly as you work on a higher level concept is, for me, central to the concept of a wiki.  Having to:

            • stop editing the parent and publish it,
            • make the child page (possibly a long process),
            • return to the parent,
            • insert the link

            is just unworkable.   Instead, you end up inserting a flat placeholder in the parent and then add a step later where you review it for placeholders and make the child pages and return to place the links.  It's the sort of tedious bookkeeping that makes you think, why can't the computer do this?

            This is all super simple to do in the server version, I can't imagine why you guys took

            Kirby Moyers added a comment - Man it would sure be great if this were fixed.  Making a new page on the fly as you work on a higher level concept is, for me, central to the concept of a wiki.  Having to: stop editing the parent and publish it, make the child page (possibly a long process), return to the parent, insert the link is just unworkable.   Instead, you end up inserting a flat placeholder in the parent and then add a step later where you review it for placeholders and make the child pages and return to place the links.  It's the sort of tedious bookkeeping that makes you think, why can't the computer do this? This is all super simple to do in the server version, I can't imagine why you guys took

            Bob Sovers added a comment -

            Reading back thru the full set of comments on this ticket, I find a lot of references to alternative products that compete with Confluence.  I am sure that many of these indicate at least one lost customer, especially since I have not seen any additional comments from those people.

            I also noticed that Avinoam Zelenko is now listed as (Inactive), his LinkedIn profile (https://www.linkedin.com/in/avinoamzelenko/) now shows him as a Senior Product Manager at LinkedIn...  I wish him better luck at his new endeavor than he had at Atlassian.

            Bob Sovers added a comment - Reading back thru the full set of comments on this ticket, I find a lot of references to alternative products that compete with Confluence.  I am sure that many of these indicate at least one lost customer, especially since I have not seen any additional comments from those people. I also noticed that Avinoam Zelenko is now listed as (Inactive), his LinkedIn profile ( https://www.linkedin.com/in/avinoamzelenko/ ) now shows him as a Senior Product Manager at LinkedIn...  I wish him better luck at his new endeavor than he had at Atlassian.

            Bob Sovers added a comment -

            Since I believe that I was the first to file this bug with Atlassian, I thought I'd provide a timeline of its history.  (I have 174 email messages from watching the task, that mention it)

            2019-05-15 – Jira Task created (I don't remember when I first filed the bug report)

            2019-10-15 – Brought up during the AMA (Ask Me Anything) with Pratima Arora (Atlassian's Head of Product for Confluence Cloud) — Only response was to provide the link to the Jira ticket.

            2019-11-14 – Status changed from GATHERING INTEREST to UNDER CONSIDERATION

            2020-01-17 – Status changed from UNDER CONSIDERATION to IN PROCESS (though no one was listed under Assignee)

            2020-04-07 – Kseniia Cherniavska posts a comment to schedule feedback sessions (their schedule fills by 2020-04-08)

            2020-04-09 – My "feedback" session (after signing an NDA, so I can't tell you what I said or saw!)

            2020-06-10 – Change of Assignee field from unassigned to ME by sai (whoever that is.)

            — I think that glaciers move faster than Atlassian!

            Bob Sovers added a comment - Since I believe that I was the first to file this bug with Atlassian, I thought I'd provide a timeline of its history.  (I have 174 email messages from watching the task, that mention it) 2019-05-15 – Jira Task created (I don't remember when I first filed the bug report) 2019-10-15 – Brought up during the AMA (Ask Me Anything) with Pratima Arora (Atlassian's Head of Product for Confluence Cloud) — Only response was to provide the link to the Jira ticket. 2019-11-14 – Status changed from GATHERING INTEREST to UNDER CONSIDERATION 2020-01-17 – Status changed from UNDER CONSIDERATION to IN PROCESS (though no one was listed under Assignee) 2020-04-07 – Kseniia Cherniavska posts a comment to schedule feedback sessions (their schedule fills by 2020-04-08) 2020-04-09 – My "feedback" session (after signing an NDA, so I can't tell you what I said or saw!) 2020-06-10 – Change of Assignee field from unassigned to ME by sai (whoever that is.) — I think that glaciers move faster than Atlassian!

            @La Feu - The [] link notation does not exist in notion.io, you're correct. The capability to create pages that do not yet exist, and build a semantic web of knowledge with an emergent structure is possible, and that was my personal gripe with what has been removed from confluence. YMMV.

            Kevin Trethewey added a comment - @La Feu - The [] link notation does not exist in notion.io, you're correct. The capability to create pages that do not yet exist, and build a semantic web of knowledge with an emergent structure is possible, and that was my personal gripe with what has been removed from confluence. YMMV.

            Voting to please fix this, along with

            Rendering PDFs and word documents

            Being able to edit word and PDFs using Atlassian companion (without having to go to the attachments directory)

             

             

            Bradley Holmes added a comment - Voting to please fix this, along with Rendering PDFs and word documents Being able to edit word and PDFs using Atlassian companion (without having to go to the attachments directory)    

            La Feu added a comment -

            Well the [] link notaion doesn't work on notion.so. So thanks for nothing.

            La Feu added a comment - Well the [] link notaion doesn't work on notion.so. So thanks for nothing.

            I recommend anyone else who is frustrated at this takes a look at notion.so as a confluence alternative.

            Kevin Trethewey added a comment - I recommend anyone else who is frustrated at this takes a look at notion.so as a confluence alternative.

            @Trent Murray - eh, that's nothing. I'm tracking issues that are over 14 years old, but still "gathering interest". Soon it will be old enough to drive. 

            Jeremy Hranko added a comment - @Trent Murray - eh, that's nothing. I'm tracking issues that are over 14 years old, but still "gathering interest". Soon it will be old enough to drive. 

            Trent Murray added a comment - - edited

            It's been over a month since I posted asking the Atlassian team two simple questions. Which to date have not been answered. 

            The ticket is now "In progress", with no one assigned to it and radio silence. 

            Looks like we'll all be celebrating CONFCLOUD-67129's 1st birthday this year! Party time.

            But seriously, this is terrible.

            Trent Murray added a comment - - edited It's been over a month since I posted asking the Atlassian team two simple questions. Which to date have not been answered.  The ticket is now "In progress", with no one assigned to it and radio silence.  Looks like we'll all be celebrating CONFCLOUD-67129 's 1st birthday this year! Party time. But seriously, this is terrible.

            Agree with above comments. Many of us have years of experience with wiki conventions, including links to undefined pages. Dropping this feature in the new editor breaks my workflow. Please prioritize this for an upcoming release.

            Alex Stockdale added a comment - Agree with above comments. Many of us have years of experience with wiki conventions, including links to undefined pages. Dropping this feature in the new editor breaks my workflow. Please prioritize this for an upcoming release.

            +100 This issue forcing us to evaluate other platforms. Takes us "out of the flow" across dozens of team members which is a big productivity hit over time. That plus the tone deafness from Atlassian's product team on this kind of makes us wonder if we can trust the platform going forward.

             

            Ed Laczynski added a comment - +100 This issue forcing us to evaluate other platforms. Takes us "out of the flow" across dozens of team members which is a big productivity hit over time. That plus the tone deafness from Atlassian's product team on this kind of makes us wonder if we can trust the platform going forward.  

            Confluence is not a wiki if you can't add links to pages that don't exist yet on the fly. This is extremely frustrating to pull this feature from your product. Please put it back.

            Kevin Trethewey added a comment - Confluence is not a wiki if you can't add links to pages that don't exist yet on the fly. This is extremely frustrating to pull this feature from your product. Please put it back.

            joshmaida added a comment -

            +1 Thanks team.

            joshmaida added a comment - +1 Thanks team.

            I'd like to echo what others have said above... this functionality should be prioritized by your team, it's hard to use Confluence without it.

            Will Kessler added a comment - I'd like to echo what others have said above... this functionality should be prioritized by your team, it's hard to use Confluence without it.

            As soon as I realised this functionality was gone, I moved back to DokuWiki.  It's just completely counter to my workflow - I used to build a framework of the pages I needed to create in the top-level page, and build the structure that way.  Coming from my previous company's on-premises Confluence to running my own organization I thought I'd be able to rely on the tools I was used to; not so, it seems.

            Matt Beamish added a comment - As soon as I realised this functionality was gone, I moved back to DokuWiki.  It's just completely counter to my workflow - I used to build a framework of the pages I needed to create in the top-level page, and build the structure that way.  Coming from my previous company's on-premises Confluence to running my own organization I thought I'd be able to rely on the tools I was used to; not so, it seems.

            I could not agree more with Yellow Chicken above. Without this functionality, Confluence is just like any other "wiki" and from my point of view, loses the edge against SharePoint and similar. If the feature is not restored soon I will consider migrating.

            Vicente Canal added a comment - I could not agree more with Yellow Chicken above. Without this functionality, Confluence is just like any other "wiki" and from my point of view, loses the edge against SharePoint and similar. If the feature is not restored soon I will consider migrating.

            I'm joining this too, I've been following this topic for some time and I don't even understand what's the holdup and how this was not part of the original new editor release as it's one of the most basic features of a wiki. To be frank, I solely chose Confluence over other wikis for its integrations with the amazing Trello and Bitbucket but the more I use it the more I'm astonished by how terrible it is and "feature-lacking", especially compared to the quality of the previously mention software owned by the same company...

            Yellow Chicken added a comment - I'm joining this too, I've been following this topic for some time and I don't even understand what's the holdup and how this was not part of the original new editor release as it's one of the most basic features of a wiki. To be frank, I solely chose Confluence over other wikis for its integrations with the amazing Trello and Bitbucket but the more I use it the more I'm astonished by how terrible it is and "feature-lacking", especially compared to the quality of the previously mention software owned by the same company...

            Joining this a bit late but I am shocked Atlassian doesn't just fix this.  It is a core wiki feature. Makes it very difficult to get into the zone and write.  What is there to study here?

             

            Ed Laczynski added a comment - Joining this a bit late but I am shocked Atlassian doesn't just fix this.  It is a core wiki feature. Makes it very difficult to get into the zone and write.  What is there to study here?  

            Oli Harvey added a comment -

            Hi - I'd just like to clarify the point here - ...with a wiki what you want to be doing is jumping into it and making quick page edit and structural changes. Lack of this feature to create links to pages makes it really awkward to define or change the structure. It's crucial as unless it's easy and intuitive - people will simply not bother to organise their pages.

            Oli Harvey added a comment - Hi - I'd just like to clarify the point here - ...with a wiki what you want to be doing is jumping into it and making quick page edit and structural changes. Lack of this feature to create links to pages makes it really awkward to define or change the structure. It's crucial as unless it's easy and intuitive - people will simply not bother to organise their pages.

            Steve added a comment -

            Out of all the confluence functionality, we probably use the same 5% of it on an average day, yet we used this feature everyday.

            Steve added a comment - Out of all the confluence functionality, we probably use the same 5% of it on an average day, yet we used this feature everyday.

            Neuromancer added a comment - - edited

            This is the most fundamental function of the editor. You write some content, make links to new content, then edit that content.  How was the existing frictionless functionality of making new pages on the fly not considered the most essential part of the new editor? This is absolute core essential functionality. What was the thought process behind adding this annoying and unwieldy friction to content creation and trying to palm it off as "progress"?

            Neuromancer added a comment - - edited This is the most fundamental function of the editor. You write some content, make links to new content, then edit that content.  How was the existing frictionless functionality of making new pages on the fly not considered the most essential part of the new editor? This is absolute core essential functionality. What was the thought process behind adding this annoying and unwieldy friction to content creation and trying to palm it off as "progress"?

            @sweintraub

            The problem I have with the "consultation process" is it means they aren't sold on bringing this feature back. Why on Earth would you need to consult on something so cut and dry as this?

            It's a fob off, and puts the task into the corporate machine for another washing. 

            If you're going to open this up to consultation - tell everyone up front how long that will take, and the honest reason WHY you feel you need to consult on THIS issue.

            One of the core values is "No bullshit" - but all you have to do is read many of the 10-15yr old outstanding tickets on here to see the company has strayed so far from that value it should be removed. 

             

            Just put us all out of our misery and tell us 2 pieces of information, be open honest, no bullshit:

            1. Are you going to reinstate this functionality in its original form?
            2. When will you do it.

             

            Anything less than this is just disingenuous to a loyal base of users that now no longer have "no choice". The alternatives are vast, but we stay because deep down we like Atlassian - we just don't like where it's headed.

            Trent Murray added a comment - @sweintraub The problem I have with the "consultation process" is it means they aren't sold on bringing this feature back. Why on Earth would you need to consult on something so cut and dry as this? It's a fob off, and puts the task into the corporate machine for another washing.  If you're going to open this up to consultation - tell everyone up front how long that will take, and the honest reason WHY you feel you need to consult on THIS issue. One of the core values is "No bullshit" - but all you have to do is read many of the 10-15yr old outstanding tickets on here to see the company has strayed so far from that value it should be removed.    Just put us all out of our misery and tell us 2 pieces of information, be open honest, no bullshit: Are you going to reinstate this functionality in its original form? When will you do it.   Anything less than this is just disingenuous to a loyal base of users that now no longer have "no choice". The alternatives are vast, but we stay because deep down we like Atlassian - we just don't like where it's headed.

            Hello everyone, 

            We were happily surprised by the quick replies to our invitation to participate in research sessions on this topic!

            Thanks to you, we reached our participant goal. If you expressed interest but weren’t selected this time, we definitely have you on our short-list for future sessions if we need more input.

            Thank you all for being so interested and passionate about making our products better!

            Ksenia Cherniavska added a comment - Hello everyone,  We were happily surprised by the quick replies to our invitation to participate in research sessions on this topic! Thanks to you, we reached our participant goal. If you expressed interest but weren’t selected this time, we definitely have you on our short-list for future sessions if we need more input. Thank you all for being so interested and passionate about making our products better!

            Bob Sovers added a comment -

            I see the $75 gift card as some minor recompense for all of the irritation and extra work that the lack of this feature has caused me since I first brought it up last July.  

            I am more curious about whether this is actually being worked on, since the task remains unassigned.  I guess that Atlassian doesn't want to publicly announce who is actually working on it, either to protect them, to to hide the fact that they haven't actually assigned it to anyone!

            Bob Sovers added a comment - I see the $75 gift card as some minor recompense for all of the irritation and extra work that the lack of this feature has caused me since I first brought it up last July.   I am more curious about whether this is actually being worked on, since the task remains unassigned.  I guess that Atlassian doesn't want to publicly announce who is actually working on it, either to protect them, to to hide the fact that they haven't actually assigned it to anyone!

            sweintraub added a comment -

            I certainly hope this is above board and an honest attempt to find the best solution.  I'm also open to the possibility that there is a better one that what we had before, as unlikely as that appears, as it was certainly quick and easy.  So lets remain suspicious but help?

             

            Having dropped the feature, its clear someone doesn't quite understand why and how this feature is critical, and without us making it clear what makes it critical, and what about it is critical, its likely to fall short.

            sweintraub added a comment - I certainly hope this is above board and an honest attempt to find the best solution.  I'm also open to the possibility that there is a better one that what we had before, as unlikely as that appears, as it was certainly quick and easy.  So lets remain suspicious but help?   Having dropped the feature, its clear someone doesn't quite understand why and how this feature is critical, and without us making it clear what makes it critical, and what about it is critical, its likely to fall short.

            @sweintraub

            I cannot say this for others who have posted here, but I think part of the problem is that it can be seen as dishonest/disingenuous to remove a feature, then when a lot of people complain talk about how you want to improve the situation (instead of bringing back said feature, or at least explaining WHY it can't be brought back).

            People haven't been talking about how they're somehow not entirely happy with the new editor - they've been clearly stating that a feature was removed and they want it back.
            Talking about "the use case that drives you to use the feature" sounds like "we don't really want to bring it back, so we're looking for reasons why you are wrong".

            Which, in turn, reeks of "We know better how to do what you do, so shut up and do it OUR way."

             

            Maybe it's not intended that way - but it can be seen as such. Not everyone thinks the same way.

             

             

            Christoph Pichlmann added a comment - @sweintraub I cannot say this for others who have posted here, but I think part of the problem is that it can be seen as dishonest/disingenuous to remove a feature, then when a lot of people complain talk about how you want to improve the situation (instead of bringing back said feature, or at least explaining WHY it can't be brought back). People haven't been talking about how they're somehow not entirely happy with the new editor - they've been clearly stating that a feature was removed and they want it back. Talking about "the use case that drives you to use the feature" sounds like "we don't really want to bring it back, so we're looking for reasons why you are wrong". Which, in turn, reeks of "We know better how to do what you do, so shut up and do it OUR way."   Maybe it's not intended that way - but it can be seen as such. Not everyone thinks the same way.    

            I think Trent has already addressed that as well; what would have been right would have been not launching a product that wasn't ready, not forcing organisations to move to it and not taking this long to put back basic functionality. I think Trent is also accurate that the aim was to focus on adding things that would broaden Confluence's appeal as wide as possible, at the expense of it's original core base.

            I don't think it's an unreasonable objection to make, that they are extending the time even further by consulting on something that shouldn't have been removed. However, I have also offered to follow their process and will say this to them directly, so let's see how long that takes.

            Simon Utting added a comment - I think Trent has already addressed that as well; what would have been right would have been not launching a product that wasn't ready, not forcing organisations to move to it and not taking this long to put back basic functionality. I think Trent is also accurate that the aim was to focus on adding things that would broaden Confluence's appeal as wide as possible, at the expense of it's original core base. I don't think it's an unreasonable objection to make, that they are extending the time even further by consulting on something that shouldn't have been removed. However, I have also offered to follow their process and will say this to them directly, so let's see how long that takes.

            They are asking us to participate in a process that helps them get it right.  I get that its been frustrating, but now you are unhappy with how they are trying to help, and its likely unproductive.

            sweintraub added a comment - They are asking us to participate in a process that helps them get it right.  I get that its been frustrating, but now you are unhappy with how they are trying to help, and its likely unproductive.

            What frustrates people the most is this:

             

             

            Everything we used to be able to do, and can't with the new editor. But hey, there are now HUNDREDS of emojis - because people who write technical documentation and use it as a wiki need those 

            Trent Murray added a comment - What frustrates people the most is this:     Everything we used to be able to do, and can't with the new editor. But hey, there are now HUNDREDS of emojis - because people who write technical documentation and use it as a wiki need those 

            Kseniia,

             

            I think Trent's comment is bang on the money. If you're going to use a stock reply and don't incorporate the context, you run the risk of just angering people even more. It's bad support.

             

            You've got people in these comments saying you've removed a fundamental element of the service, something core to what a wiki is and displaying a lot of anger and resentment. Your message has just perpetuated that. You need to restore the functionality that so many have asked you to put back.

            Simon Utting added a comment - Kseniia,   I think Trent's comment is bang on the money. If you're going to use a stock reply and don't incorporate the context, you run the risk of just angering people even more. It's bad support.   You've got people in these comments saying you've removed a fundamental element of the service, something core to what a wiki is and displaying a lot of anger and resentment. Your message has just perpetuated that. You need to restore the functionality that so many have asked you to put back.

            Trent Murray added a comment - - edited

            Kseniia, whilst it's great you want some feedback. I'd say in this case all you have to do is read about 60 of the 107 comments to see the use cases - it's pretty clear. 

            This is one of those cases where you can just apply Occam's razor (the simplest solution - reinstating what was already there is the correct one) and give the community its feature back.

            Plus, save the company a whole bunch of $75 vouchers - this one is cut and dry. 

            Trent Murray added a comment - - edited Kseniia, whilst it's great you want some feedback. I'd say in this case all you have to do is read about 60 of the 107 comments to see the use cases - it's pretty clear.  This is one of those cases where you can just apply Occam's razor (the simplest solution - reinstating what was already there is the correct one) and give the community its feature back. Plus, save the company a whole bunch of $75 vouchers - this one is cut and dry. 

            Ksenia Cherniavska added a comment - - edited

            Update: The sign-ups to the research are closed now. 

            We were happily surprised by the quick replies to our invitation to participate in research sessions on this topic!

            Thanks to you, we reached our participant goal. If you expressed interest but weren’t selected this time, we definitely have you on our short-list for future sessions if we need more input.

            Thank you all for being so interested and passionate about making our products better!


            Hi everyone 👋

            Thank you for sharing your thoughts about this feature.

            We’re currently working to bring this feature to the new editor, and we’d love to schedule some time to get your feedback. If you're interested in taking part, please send an email to kcherniavska@atlassian.com with a few possible session times between 9am PDT and 6pm PDT during the work week. We’ll schedule a session at your convenience.

            What’s involved?

            • Sessions are 30 minutes long and are conducted over video-conference.
            • After scheduling, you'll receive a calendar invite with a video-conference link.
            • During the session, we'll chat and get to know you and the work you do in Confluence. Then, we may share a prototype.
            • As a token of our appreciation, you'll receive an e-gift card worth $75 USD within 5 days of completing your session.

            We know this feature is important to many people. Rather than just replicating what was there before, we want to make sure we fully understand the use case that drives you to use the feature.

            We look forward to meeting you!

            Ksenia Cherniavska added a comment - - edited Update: The sign-ups to the research are closed now.   We were happily surprised by the quick replies to our invitation to participate in research sessions on this topic! Thanks to you, we reached our participant goal. If you expressed interest but weren’t selected this time, we definitely have you on our short-list for future sessions if we need more input. Thank you all for being so interested and passionate about making our products better! Hi everyone 👋 Thank you for sharing your thoughts about this feature. We’re currently working to bring this feature to the new editor, and we’d love to schedule some time to get your feedback . If you're interested in taking part, please send an email to kcherniavska@atlassian.com  with a few possible session times between 9am PDT and 6pm PDT during the work week. We’ll schedule a session at your convenience. What’s involved? Sessions are 30 minutes long and are conducted over video-conference. After scheduling, you'll receive a calendar invite with a video-conference link. During the session, we'll chat and get to know you and the work you do in Confluence. Then, we may share a prototype. As a token of our appreciation, you'll receive an e-gift card worth $75 USD within 5 days of completing your session. We know this feature is important to many people. Rather than just replicating what was there before, we want to make sure we fully understand the use case that drives you to use the feature. We look forward to meeting you!

            I'm new to Confluence, and I'm disappointed that this functionality isn't available. I'm creating a knowledge base from scratch, and I desperately need placeholders  for future articles.

            Mike Davis added a comment - I'm new to Confluence, and I'm disappointed that this functionality isn't available. I'm creating a knowledge base from scratch, and I desperately need placeholders  for future articles.

            Neat.  Thanks Avinoam.

            For everyone watching this issue, looking at Avinoam's comments today also led me to the confluence cloud editor roadmap:

            https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html

            And that gives me some hope that this will get fixed soon-ish.  Thanks for working on this Avinoam, I am super excited to get this feature back.

            aaron.kolysko added a comment - Neat.  Thanks Avinoam. For everyone watching this issue, looking at Avinoam's comments today also led me to the confluence cloud editor roadmap: https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html And that gives me some hope that this will get fixed soon-ish.  Thanks for working on this Avinoam, I am super excited to get this feature back.

            Avinoam added a comment -

            Hi all,

             

            As we're working through this feature and others, we wanted to address a lot of your concerns as to the future of the new editor and legacy editor.

            Please read our recent community post here: https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476

            Thanks,

            Avinoam

            Avinoam added a comment - Hi all,   As we're working through this feature and others, we wanted to address a lot of your concerns as to the future of the new editor and legacy editor. Please read our recent community post here:  https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476 Thanks, Avinoam

            For those looking for alternatives, take a look at https://www.xwiki.org/

             

            Daniel Serodio added a comment - For those looking for alternatives, take a look at https://www.xwiki.org/  

            Paul J McLeod added a comment - - edited

            I've just given up.

            It's clear to me that Atlassian have a narrative and they intend to focus on it at all costs, pretending nothing else is import and using JIRA as shielding -  to systemically ignore and attempt to distract users from their legitimate complaint. (Their valuable feedback as actual USERS of the system)

            The call has been neglected for so long, misdescribed, re-framed and there've been so many cynical and obvious attempts to gaslight the large community of users who've bothered to articulate the problem and its impact in detail. My impression is it's just willfully arrogant vandalism of something that was a distinctive and valuable product.

            I cannot believe this is purely a matter or ignorance or millenialization of the Atlassian core offering, but actually just arrogance and willful disengagement from the userbase.

            Without this feature we don't have a wiki but some sort of wix-clone. It's not what we signed up for and it's not useful.

            I feel foolish for having championed Atlassian and this is clearly the case for many who have contributed perspectives to the outcry on this negligently handled problem.

            I have never in my career seen a more essential product issue, more frustratingly and my ineptly handled.

            If you are from Atlassian and reading this (and I very much doubt it will be read) and you'd like me to be less inflammatory and more measured, how about a proper followup and committment to a date. How about fixing the downright weird misdescription of the problem? That would even be a start.

            For now, this page is the link I send people to now when they ask 'that Atlassian software.. is it good?'.

            Paul J McLeod added a comment - - edited I've just given up. It's clear to me that Atlassian have a narrative and they intend to focus on it at all costs, pretending nothing else is import and using JIRA as shielding -  to systemically ignore and attempt to distract users from their legitimate complaint. (Their valuable feedback as actual USERS of the system) The call has been neglected for so long, misdescribed, re-framed and there've been so many cynical and obvious attempts to gaslight the large community of users who've bothered to articulate the problem and its impact in detail. My impression is it's just willfully arrogant vandalism of something that was a distinctive and valuable product. I cannot believe this is purely a matter or ignorance or millenialization of the Atlassian core offering, but actually just arrogance and willful disengagement from the userbase. Without this feature we don't have a wiki but some sort of wix-clone . It's not what we signed up for and it's not useful. I feel foolish for having championed Atlassian and this is clearly the case for many who have contributed perspectives to the outcry on this negligently handled problem . I have never in my career seen a more essential product issue, more frustratingly and my ineptly handled . If you are from Atlassian and reading this (and I very much doubt it will be read) and you'd like me to be less inflammatory and more measured, how about a proper followup and committment to a date. How about fixing the downright weird misdescription of the problem? That would even be a start. For now, this page is the link I send people to now when they ask 'that Atlassian software.. is it good?'.

            I think more priority needs to be given to re-implementing this. We recently evaluated alternatives to Confluence and I ultimately decided to reinvest in Confluence Cloud, moving off of our old 6.x on-premise version after I had read in the documentation that this feature was available. Now, we are on Confluence Cloud and have found that the feature has been removed.

            As others have mentioned, this is a key feature for wiki functionality. Now, after a new page is created, we have to go through and find every page referencing the new page and inserting links to it manually. This seems unacceptable to me that this feature was left out and more so that it still hasn't been addressed with a higher priority. This is going to cause a huge loss in productivity with my team now.

            Zach Stoddard added a comment - I think more priority needs to be given to re-implementing this. We recently evaluated alternatives to Confluence and I ultimately decided to reinvest in Confluence Cloud, moving off of our old 6.x on-premise version after I had read in the documentation that this feature was available. Now, we are on Confluence Cloud and have found that the feature has been removed. As others have mentioned, this is a key feature for wiki functionality. Now, after a new page is created, we have to go through and find every page referencing the new page and inserting links to it manually. This seems unacceptable to me that this feature was left out and more so that it still hasn't been addressed with a higher priority. This is going to cause a huge loss in productivity with my team now.

            Just chiming in to say that I too hope for someone to find a good alternative. I've started to look myself, but it doesn't seem easy - lots of Wikis that I'd use, but none that my coworkers would accept.

            It's too bad, I was starting to like Confluence...

            Christoph Pichlmann added a comment - Just chiming in to say that I too hope for someone to find a good alternative. I've started to look myself, but it doesn't seem easy - lots of Wikis that I'd use, but none that my coworkers would accept. It's too bad, I was starting to like Confluence...

            I wonder what other things have gone wrong, that a feature as important as this is not fixed...

            We have started to evaluate other products to move away from confluence, because of it's unreliability. Every day you just hope, that they did not remove yet another feature.

            Paul-Martin Albertz added a comment - I wonder what other things have gone wrong, that a feature as important as this is not fixed... We have started to evaluate other products to move away from confluence, because of it's unreliability. Every day you just hope, that they did not remove yet another feature.

            Yeah this is rooted. Pre-linking pages is probably the most powerful features of the whole WIKI concept. Not only does it serve a purpose of allowing users to focus on the core of what their writing, but also encourages people to create missing content when they see it.

             

            I know Atlassian do A LOT of data analysis internally - but I truly cannot see who their target market is anymore. 

            Trent Murray added a comment - Yeah this is rooted. Pre-linking pages is probably the most powerful features of the whole WIKI concept. Not only does it serve a purpose of allowing users to focus on the core of what their writing, but also encourages people to create missing content when they see it.   I know Atlassian do A LOT of data analysis internally - but I truly cannot see who their target market is anymore. 

            Amazing that this feature was deleted in the new editor - to me its absolutely key to how wikis work. Looking forward to its return.

            David Burden added a comment - Amazing that this feature was deleted in the new editor - to me its absolutely key to how wikis work. Looking forward to its return.

            Thomas,  I've been keeping notes.  Someone else mentioned Nuclino, but I don't have a name or any comments.  Report back if you get some.  Thanks, Michael

            Michael R. Wolf added a comment - Thomas,  I've been keeping notes.  Someone else mentioned Nuclino, but I don't have a name or any comments.  Report back if you get some.  Thanks, Michael

            Matt,  Sorry if I sounded harsh.  Reading your comment had me realize that I felt harsh, and not only for Atlassian.  I'm reminded of a business deal that went terribly bad last year.  As we were getting treated badly, we kept holding out for the good will that had been there in the beginning.  We committed the fallacy of sunk costs.  All the while, a friend kept reminding us....  "When someone shows you who they are, listen."  So... sorry if too much of that interaction slipped in here.  But I do want to pay attention this time.... I paid a lot for that chunk of wisdom.  And.... I, too, am mourning the loss of a good tool.  Bon voyage, Michael

             

            Michael R. Wolf added a comment - Matt,  Sorry if I sounded harsh.  Reading your comment had me realize that I felt harsh, and not only for Atlassian.  I'm reminded of a business deal that went terribly bad last year.  As we were getting treated badly, we kept holding out for the good will that had been there in the beginning.  We committed the fallacy of sunk costs.  All the while, a friend kept reminding us....  "When someone shows you who they are, listen."  So... sorry if too much of that interaction slipped in here.  But I do want to pay attention this time.... I paid a lot for that chunk of wisdom.  And.... I, too, am mourning the loss of a good tool.  Bon voyage, Michael  

            Anyone using Nuclino? I've heard that mentioned as a good alternative

            Thomas Barns added a comment - Anyone using Nuclino? I've heard that mentioned as a good alternative

            Please notify me when this becomes available. Odd that it was removed... I hope there is a real plan to bring it back.  Was the fundamental feature why I started using confluence in 2007

            Jordan Preston added a comment - Please notify me when this becomes available. Odd that it was removed... I hope there is a real plan to bring it back.  Was the fundamental feature why I started using confluence in 2007

            Michael,

            You're probably right. I've been hesitant to step away from what has historically been a very useful tool, but I need to pay attention to the writing on the wall. I'll be interested to see what my colleagues here come up with as alternatives.

            -Matt

            Matt Brauer added a comment - Michael, You're probably right. I've been hesitant to step away from what has historically been a very useful tool, but I need to pay attention to the writing on the wall. I'll be interested to see what my colleagues here come up with as alternatives. -Matt

            Sunny,
             
            Matt,
             
            You already have all the information you need.  Read between the lines.
             

            • There has been no update since November 2019!
              Need more details?
            • This feature is fundamental to how Wiki's work.  It always has been.
            • Atlassian considered it a "feature request".  Most users considered it a sev-1 bug.
            • There has been no update since November 2019.  (Say "It is being ignored")
            • There was a LOOOOOONNNNNNGGGGGGGG silence before November  (Say "It was ignored for a very long time before it was ignored for a long time.)
               
              That's enough information for me.  I'm leaving as soon as I can scrape some time into researching alternatives.
               
              Others,
               
              Before you close out your Atlassian account, would you please share where you're going?  It would help the rest of us out (as in "help us to get out").

            Thanks, Atlassian Community, for being such a strong action-focused community that you can recommend alternatives to Confluence without being blind to how the landscape has changed.  Brand loyalty is a great thing.  Until it isn't.
             
            Best,
            Michael

            Michael R. Wolf added a comment - Sunny,   Matt,   You already have all the information you need.  Read between the lines.   There has been no update since November 2019! Need more details? This feature is fundamental to how Wiki's work.  It always has been. Atlassian considered it a "feature request".  Most users considered it a sev-1 bug. There has been no update since November 2019.  (Say "It is being ignored") There was a LOOOOOONNNNNNGGGGGGGG silence before November  (Say "It was ignored for a very long time before it was ignored for a long time.)   That's enough information for me.  I'm leaving as soon as I can scrape some time into researching alternatives.   Others,   Before you close out your Atlassian account, would you please share where you're going?  It would help the rest of us out (as in "help us to get out"). Thanks, Atlassian Community, for being such a strong action-focused community that you can recommend alternatives to Confluence without being blind to how the landscape has changed.  Brand loyalty is a great thing.  Until it isn't.   Best, Michael

            @Sunny Xu

            Any updates since Nov 15 2019 about a timeline for this feature? Its availability will be a factor in the purchasing decision I need to make for my company within the next couple of weeks.

            Thanks.

            Matt Brauer added a comment - @Sunny Xu Any updates since Nov 15 2019 about a timeline for this feature? Its availability will be a factor in the purchasing decision I need to make for my company within the next couple of weeks. Thanks.

            Really impacting our ability to use confluence as it should be used - creating documentation has become quite laborious without this feature. Plus as this impacts the ability to create links from placeholders on old pages as well it's really messed up all the work we had in progress.

            Thomas Barns added a comment - Really impacting our ability to use confluence as it should be used - creating documentation has become quite laborious without this feature. Plus as this impacts the ability to create links from placeholders on old pages as well it's really messed up all the work we had in progress.

            For those impacted, don't forget to chime in on the linked bug: https://jira.atlassian.com/browse/CONFCLOUD-68165

            Also, for those that have a few minutes to waste, there's a terribly ironic tweet about time saving shortcuts that could use a few more comments: https://twitter.com/Confluence/status/1225543486990143489

            aaron.kolysko added a comment - For those impacted, don't forget to chime in on the linked bug:  https://jira.atlassian.com/browse/CONFCLOUD-68165 Also, for those that have a few minutes to waste, there's a terribly ironic tweet about time saving shortcuts that could use a few more comments:  https://twitter.com/Confluence/status/1225543486990143489

            4 months now is a long time to not have core wiki features. I'm unable to use Confluence any longer for building this content. I've had to reduce all my activity in Confluence to blog posts. The new editor is buggy on top of this whole issue of the removal of core features. I find no value in struggling to build content with bugs while not having access to features I purchased tool to begin with. It's not the customer's job to build the Confluence product. It's Atlassian's job to ensure the product functional for the purposes folks purchased it for. No workaround was given (that works) and for some people like myself, I could do what I needed to on October 31; when I walked in November 1, I no longer could do what I needed to. Unacceptable in most software development circles.

            Unfortunately this functionality has been replaced by another tool. A standard wiki is really all I needed. MediaWiki w/page forms and semantic plug-in is a great alternative. It's free and under my control. It's quite unfortunate that Atlassian chose this path and has given folks no other option. The lack of response from the team is astounding to me. First there was no plan. Then it was oh look, congratulations there's enough interest in the feature we took back to put back in, now let's gather more interest. That was July last year until January THIS YEAR. We're to deduce then, this decision was made last year w/no plan to reimplement. Features were taken away officially in November 2019. 4 months later people like myself who purchased a wiki for wiki features, haven't had a wiki for 4 months and have had to go elsewhere. This whole time absolutely NOTHING from Atlassian. No acknowledgement. No empathy. No words to helps us think they're actually reacting to this. NOTHING but a patronizing 'congratulations we're now gathering interest'. Please, you all removed features people actively used. Absolutely nuts and terrible customer relations.

            Once I have the time and availability to jump ship, I will. "fool me once, shame on you; fool me twice, shame on me".

            Robert Brown added a comment - 4 months now is a long time to not have core wiki features. I'm unable to use Confluence any longer for building this content. I've had to reduce all my activity in Confluence to blog posts. The new editor is buggy on top of this whole issue of the removal of core features. I find no value in struggling to build content with bugs while not having access to features I purchased tool to begin with. It's not the customer's job to build the Confluence product. It's Atlassian's job to ensure the product functional for the purposes folks purchased it for. No workaround was given (that works) and for some people like myself, I could do what I needed to on October 31; when I walked in November 1, I no longer could do what I needed to. Unacceptable in most software development circles. Unfortunately this functionality has been replaced by another tool. A standard wiki is really all I needed. MediaWiki w/page forms and semantic plug-in is a great alternative. It's free and under my control. It's quite unfortunate that Atlassian chose this path and has given folks no other option. The lack of response from the team is astounding to me. First there was no plan. Then it was oh look, congratulations there's enough interest in the feature we took back to put back in, now let's gather more interest. That was July last year until January THIS YEAR. We're to deduce then, this decision was made last year w/no plan to reimplement. Features were taken away officially in November 2019. 4 months later people like myself who purchased a wiki for wiki features, haven't had a wiki for 4 months and have had to go elsewhere. This whole time absolutely NOTHING from Atlassian. No acknowledgement. No empathy. No words to helps us think they're actually reacting to this. NOTHING but a patronizing 'congratulations we're now gathering interest'. Please, you all removed features people actively used. Absolutely nuts and terrible customer relations. Once I have the time and availability to jump ship, I will. "fool me once, shame on you; fool me twice, shame on me".

            The fact that this feature has been removed (and the lack of response from the devs to the problems this causes) is making me rethink my decision to center my company's internal communications channel on Confluence.

            Has anyone found an alternative wiki solution that actually behaves as a wiki should?

            Matt Brauer added a comment - The fact that this feature has been removed (and the lack of response from the devs to the problems this causes) is making me rethink my decision to center my company's internal communications channel on Confluence. Has anyone found an alternative wiki solution that actually behaves as a wiki should?

            R H added a comment -

            That should be CTRL-LEFT CLICK

            And yes please fix this in the server version as well.... a bit embarrassing this functionality is not available or working since ages : https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-link-to-a-not-already-created-undefined-page/qaq-p/215815

            Rather i'd see functionality instead of funny "team" marketing pix on twitter.

             

             

            R H added a comment - That should be CTRL-LEFT CLICK And yes please fix this in the server version as well.... a bit embarrassing this functionality is not available or working since ages : https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-link-to-a-not-already-created-undefined-page/qaq-p/215815 Rather i'd see functionality instead of funny "team" marketing pix on twitter.    

            I have heard from a good source within the company that this functionality should be completed by end of Q1 assuming nothing unforeseen comes up higher in priority.  The good news is that it looks like it will be resolved.  Just a little more patience... 

            Andy Rosenbaum added a comment - I have heard from a good source within the company that this functionality should be completed by end of Q1 assuming nothing unforeseen comes up higher in priority.  The good news is that it looks like it will be resolved.  Just a little more patience... 

            Sean Ogden added a comment -

            Arrgh. After finding the work-around here did not work, I resorted to only using the old editor, converting any new editors through copy and paste. Only to discover every time the old editor creates a new page from a undefined link creates A NEW EDITOR page!
            Broken. It's just simply broken. Oh the humanity of it.

            Sean Ogden added a comment - Arrgh. After finding the work-around here did not work, I resorted to only using the old editor, converting any new editors through copy and paste. Only to discover every time the old editor creates a new page from a undefined link creates A NEW EDITOR page! Broken. It's just simply broken. Oh the humanity of it.

            Robert Brown added a comment - - edited

            I have not been able to use Confluence since November 2019, and have experienced the severe failed handling of this with no acknowledgement or empathy to the fact Atlassian willingly broke how I do my job (and clearly many others). ‘Thank you for letting us know your needs‘ is a terrible response. I let you know my needs when I purchased a fully featured product 5 years ago. You chose to remove those features and now I’m fighting to have things put back. I said this before, Atlassian has shown us what they’re capable of. They will rip the carpet from under you and rub salt in your wound by making you fight to get that rug back. Just terrible business practice, poor release management and horrible customer relations.

            This is an internal channel. Make sure Atlassian feels the heat publicly. Go to Twitter, Facebook or other social media.

            https://twitter.com/confluence

             

            Robert Brown added a comment - - edited I have not been able to use Confluence since November 2019, and have experienced the severe failed handling of this with no acknowledgement or empathy to the fact Atlassian willingly broke how I do my job (and clearly many others). ‘Thank you for letting us know your needs‘ is a terrible response. I let you know my needs when I purchased a fully featured product 5 years ago. You chose to remove those features and now I’m fighting to have things put back. I said this before, Atlassian has shown us what they’re capable of. They will rip the carpet from under you and rub salt in your wound by making you fight to get that rug back. Just terrible business practice, poor release management and horrible customer relations. This is an internal channel. Make sure Atlassian feels the heat publicly. Go to Twitter, Facebook or other social media. https://twitter.com/confluence  

            I admit I did have the same question Bob. It communicates no-one wants to take responsibility.

            I looked at both the closed topics on this page, and those did not have assignees as well.

            So I do not have high hopes for this so far. The issue needs a bit more pressure from the users. 

            Ferdinand Mul added a comment - I admit I did have the same question Bob. It communicates no-one wants to take responsibility. I looked at both the closed topics on this page, and those did not have assignees as well. So I do not have high hopes for this so far. The issue needs a bit more pressure from the users. 

            I'm confused.... How can this task be both "In Progress" and "Unassigned"

            I guess that we shouldn't expect much actual progress!

            Bob Sovers added a comment - I'm confused.... How can this task be both "In Progress" and "Unassigned" I guess that we shouldn't expect much actual progress!

            Sean Ogden added a comment - - edited

            If you are here, be sure you vote up this ticket. I only see 148 votes and I cant believe there are so few affected users.

            The suggested work around does not work. It will open a new page, but it reports it can not connect to server and will not publish.
            Even if it did publish, I do not see any way that the parent page will get updated with the new page's reference which is the useful part of the missing functionality.

            Also, this isn't the only feature that was though OK to remove: CONFCLOUD-66370

            With the threat that the old editor is going to be removed within weeks, I hope someone at Atlassian will escalate these issues.
            I also concur that this should have Bug status - even if the BAs thought it OK to remove the behaviour. It's a bug from conception and shame on everyone who thought it was OK.

            Sean Ogden added a comment - - edited If you are here, be sure you vote up this ticket. I only see 148 votes and I cant believe there are so few affected users. The suggested work around does not work. It will open a new page, but it reports it can not connect to server and will not publish. Even if it did publish, I do not see any way that the parent page will get updated with the new page's reference which is the useful part of the missing functionality. Also, this isn't the only feature that was though OK to remove: CONFCLOUD-66370 With the threat that the old editor is going to be removed within weeks, I hope someone at Atlassian will escalate these issues. I also concur that this should have Bug status - even if the BAs thought it OK to remove the behaviour. It's a bug from conception and shame on everyone who thought it was OK.

            Ferdinand Mul added a comment - - edited

            Hello everyone.

            Previously working functionality does not work now. This is called regression. So this should have a bug status.

            We did have a function to top down create a document structure without having to mind the eventual information pages necessary to fill this structure. So this function makes working top down possible. Quite a vital function if you ask me.

            Now we are forced to create all kinds of documents first, having a rudimentary impression how all these information chuncks later need to be stitched together. Everyone can foresee the iterative process needed for building the information structure afterwards. That structure wil have to be changed more than once while the information needs to be moved from one page to the other.

            In one sentence: we are forced now to work bottom up. 

            While explaining this I ask myself what I am doing, something like this should not be a discussion point, for me this is simply necessary.

            Please recover this functionality. 

            Ferdinand Mul added a comment - - edited Hello everyone. Previously working functionality does not work now. This is called regression. So this should have a bug status. We did have a function to top down create a document structure without having to mind the eventual information pages necessary to fill this structure. So this function makes working top down possible. Quite a vital function if you ask me. Now we are forced to create all kinds of documents first, having a rudimentary impression how all these information chuncks later need to be stitched together. Everyone can foresee the iterative process needed for building the information structure afterwards. That structure wil have to be changed more than once while the information needs to be moved from one page to the other. In one sentence: we are forced now to work bottom up.  While explaining this I ask myself what I am doing, something like this should not be a discussion point, for me this is simply necessary. Please recover this functionality. 

            How to use Confluence editor without this feature?! Don't make me move to Notion or other solutions please.

            Сергей Соловьев added a comment - How to use Confluence editor without this feature?! Don't make me move to Notion or other solutions please.

            Hello all,

             

            I just noticed this issue is now in progress!  **So this is actually good news (I hope)

            Atlassian, do you have an ETC for this issue?

             

            Thanks,

            Patricio Ponce added a comment - Hello all,   I just noticed this issue is now in progress!   **So this is actually good news (I hope) Atlassian, do you have an ETC for this issue?   Thanks,

            This should be classified as a bug, not a suggestion. 

            Carl Dichter added a comment - This should be classified as a bug, not a suggestion.  

            Tom Barron added a comment -

            Please add this feature back. You removed something that saves a lot of clumsy steps. This is just part of how people naturally create content in a wiki. Normal process is to just add the link to the new page as you author the content. Once you publish it, you go back and add in the content when you can. It doesn't seem like there is a reasonable replacement for this and without it, you have added several extra steps to every single link.

            OLD PROCESS: 1. Create referring page content and put brackets around the word(s) where you want a new page created; 2. Publish the page; 3. Click on the new page link you just created; 4. Create Content; 5. Publish Page.

            NEW PROCESS: 1. Create referring page content and just leave plain text that you hope to remember to come back to in future but have no indicator that you need to; 2. Publish that page; 3. Create a new page with the title you need to remember; 4. Publish that page; 5. Navigate back to the referring page; 6. Find your spot on the referring page and the words you want to link; 7. Make the words a link to the new page you created. 8. Publish that page;

            Tom Barron added a comment - Please add this feature back. You removed something that saves a lot of clumsy steps. This is just part of how people naturally create content in a wiki. Normal process is to just add the link to the new page as you author the content. Once you publish it, you go back and add in the content when you can. It doesn't seem like there is a reasonable replacement for this and without it, you have added several extra steps to every single link. OLD PROCESS: 1. Create referring page content and put brackets around the word(s) where you want a new page created; 2. Publish the page; 3. Click on the new page link you just created; 4. Create Content; 5. Publish Page. NEW PROCESS: 1. Create referring page content and just leave plain text that you hope to remember to come back to in future but have no indicator that you need to; 2. Publish that page; 3. Create a new page with the title you need to remember; 4. Publish that page; 5. Navigate back to the referring page; 6. Find your spot on the referring page and the words you want to link; 7. Make the words a link to the new page you created. 8. Publish that page;

            I feel the need to add to chorus of disbelief and frustration over the ommission of what should be considered a basic capability of a wiki.  Being able to create an "undefined" link to content for further information while not breaking my mental flow is very important to my productivity.  This is a huge step backwards for me and my workflow.

            Keith Harshaw added a comment - I feel the need to add to chorus of disbelief and frustration over the ommission of what should be considered a basic capability of a wiki.  Being able to create an "undefined" link to content for further information while not breaking my mental flow is very important to my productivity.  This is a huge step backwards for me and my workflow.

            wow. this is the whole point of using a wiki and its not possible. #mustfix

            Mads Nissen (EYR) added a comment - wow. this is the whole point of using a wiki and its not possible. #mustfix

            kkastning added a comment - - edited

            I am also looking into migrating to Nuclino or other options.  Confluence is becoming unusable and unreliable.  In addition to Atlassian's utter indifference to customer feedback.

            kkastning added a comment - - edited I am also looking into migrating to Nuclino or other options.  Confluence is becoming unusable and unreliable.  In addition to Atlassian's utter indifference to customer feedback.

            @Tim.duckett

             

            THANK YOU so much for the tip about Nuclino. This is DEFINITELY an option we are now exploring to replace confluence after this HORRENDOUS feature/functionality strip.

             

            I have lost faith in Atlassian for the last time.

            Deleted Account (Inactive) added a comment - @Tim.duckett   THANK YOU so much for the tip about Nuclino. This is DEFINITELY an option we are now exploring to replace confluence after this HORRENDOUS feature/functionality strip.   I have lost faith in Atlassian for the last time.

            This feature (or lack thereof) was the deal breaker for us, I'm afraid.

            We've now dumped Confluence in favour of Nuclino, and are re-evaluating Jira.

            While it might have been acceptable for bugs to creep in (things happen, after all) or for removal of a core feature to be suggested, the lack of interaction from Atlassian here - on their own in-house forum! - is a clear sign of their inability to engage with their core customers.

            tim.duckett added a comment - This feature (or lack thereof) was the deal breaker for us, I'm afraid. We've now dumped Confluence in favour of Nuclino, and are re-evaluating Jira. While it might have been acceptable for bugs to creep in (things happen, after all) or for removal of a core feature to be suggested, the lack of interaction from Atlassian here - on their own in-house forum! - is a clear sign of their inability to engage with their core customers.

            Christoph Pichlmann added a comment - - edited

            Disclaimer: I'm quite angry right now. I rarely write pages, but when, then I don't like to have to search for basic functionality while my thoughts are on another topic (I want to write about).

             

            This is game-breaking bad - the removal of this essential functionality should be reason to drop confluence like a hot, radioactive potato.

            Whoever removed this cannot ever have written documentation pages. WRITTEN, not drawn or designed. When you write, your fingers are glued to the keyboard. The less mouse-interaction, the better.
            (Incidently, I didn't use the mouse for bolding, nor do I intend to use it to save this comment.)

            Christoph Pichlmann added a comment - - edited Disclaimer: I'm quite angry right now. I rarely write pages, but when, then I don't like to have to search for basic functionality while my thoughts are on another topic (I want to write about).   This is game-breaking bad - the removal of this essential functionality should be reason to drop confluence like a hot, radioactive potato. Whoever removed this cannot ever have written documentation pages. WRITTEN, not drawn or designed . When you write, your fingers are glued to the keyboard. The less mouse-interaction, the better. (Incidently, I didn't use the mouse for bolding, nor do I intend to use it to save this comment.)

            Sunny, it's now been 2 months with no update of plan or plan for plan - radio silence from Atlassian. Not to mention 6 months since this was submitted originally.

             

            Please update us?

            Or if Sunny is no longer there,  SOMEONE from Atlassian, please respond.  This is really beyond ridiculous at this point.  We've been very patient.

            Please escalate this up director or vp level for a response.  

             

            Andy Rosenbaum added a comment - Sunny, it's now been 2 months with no update of plan or plan for plan - radio silence from Atlassian. Not to mention 6 months since this was submitted originally.   Please update us? Or if Sunny is no longer there,  SOMEONE from Atlassian, please respond.  This is really beyond ridiculous at this point.  We've been very patient. Please escalate this up director or vp level for a response.    

            Another vote for bringing this back.  I didn't realize how much I needed it until it was gone, and now that it is, I am a little frustrated.  It's been a feature forever; taking it away without a replacement really sucks.  It's going to add 30-60 minutes of mindless page creation and linking for me today, which is a bummer.

            aaron.kolysko added a comment - Another vote for bringing this back.  I didn't realize how much I needed it until it was gone, and now that it is, I am a little frustrated.  It's been a feature forever; taking it away without a replacement really sucks.  It's going to add 30-60 minutes of mindless page creation and linking for me today, which is a bummer.

            I agree with Tim. I just believed to be to dumb to find how to do it. I would never thought, this basic feature is not implemented yet.

            Handling of existing links is a great strengh to confluence, but this is missing on a daily basis if I work on new documents. And the workaround is so tedious, because you have to save an unfinished page first to be able to place the new page beyond it to then insert the link in the original document.

            Björn Lilleike added a comment - I agree with Tim. I just believed to be to dumb to find how to do it. I would never thought, this basic feature is not implemented yet. Handling of existing links is a great strengh to confluence, but this is missing on a daily basis if I work on new documents. And the workaround is so tedious, because you have to save an unfinished page first to be able to place the new page beyond it to then insert the link in the original document.

            Removing this feature is just unbelievably dumb. Creating placeholder links to as-yet undefined pages is one of the core features of a wiki platform - without it, Confluence becomes little more than a glorified word processor. 

             

            Tim Duckett added a comment - Removing this feature is just unbelievably dumb. Creating placeholder links to as-yet undefined pages is one of the core features of a wiki platform - without it, Confluence becomes little more than a glorified word processor.   

            This is bonkers bad. This is, arguably, the key feature of what makes anything a wiki. Stubbing out links to undefined pages and having our internal community populate new articles isn't a "cool feature" - it's table stakes to Confluence. 

            Please, please, please resolve this. I'm very concerned that this is still "under consideration" many months later. The new editing experience has been rolled out, thus fundamentally breaking how many customers use Confluence. 

            The work around is not a solution. The amazing value of the previous functionality is that you can stub these pages out, any author clicks the link, a new page is created using the linked text as the page title, and the original page is automatically linked to the new page. The work around doesn't do any of that at all

            I'm trying to expand our use of Confluence, but by missing this feature I will have to stop that project. It's that much of an impact to how we planned to use the product. 

            Andy Trommer added a comment - This is bonkers bad. This is, arguably, the key feature of what makes anything a wiki. Stubbing out links to undefined pages and having our internal community populate new articles isn't a "cool feature" - it's table stakes to Confluence.  Please, please, please resolve this. I'm very concerned that this is still "under consideration" many months later. The new editing experience has been rolled out, thus fundamentally breaking how many customers use Confluence.  The work around is not a solution . The amazing value of the previous functionality is that you can stub these pages out, any author clicks the link, a new page is created using the linked text as the page title, and the original page is automatically linked to the new page. The work around doesn't do any of that at all .  I'm trying to expand our use of Confluence, but by missing this feature I will have to stop that project . It's that much of an impact to how we planned to use the product. 

            Sunny, it's now been 1 month with no update of plan or plan for plan - radio silence from Atlassian. Not to mention 5 months since this was submitted originally.

            You said... 

                "I have some good news that, after hearing your feedback to have placeholder link to an undefined page, our product team is looking to build this out in the short term! We will provide another update once we have a concrete timeline for this feature's release."

            When you say "short term",  I think we are hoping a fix in a month,  and at the very least, a definitive schedule for a fix in a month. 

             

            We've got nothin'

             

            Please update us?

            Andy Rosenbaum added a comment - Sunny, it's now been 1 month with no update of plan or plan for plan - radio silence from Atlassian. Not to mention 5 months since this was submitted originally. You said...      "I have some good news that, after hearing your feedback to have placeholder link to an undefined page, our product team is looking to build this out in the short term! We will provide another update once we have a concrete timeline for this feature's release." When you say "short term",  I think we are hoping a fix in a month,  and at the very least, a definitive schedule for a fix in a month.    We've got nothin'   Please update us?

            sweintraub added a comment -

            It is remarkable to have NO PLAN to add a feature a ton of people use but do have a plan to deprecate the old approach.  Could you maybe NOT disable the old editing UI until this is available? 

             

            I'm just sitting down to outline a brainstorming session where we identified ~40 items I want to list on one page and provide links for fleshing out.  I started it on the new editor, thinking the capability existed, and will now go back and start over in the old editor, as its the only way I can get my work done efficiently now.  Even including all the timeI took to enter this complaint, I'll still save time going back to the old editor.

            sweintraub added a comment - It is remarkable to have NO PLAN to add a feature a ton of people use but do have a plan to deprecate the old approach.  Could you maybe NOT disable the old editing UI until this is available?    I'm just sitting down to outline a brainstorming session where we identified ~40 items I want to list on one page and provide links for fleshing out.  I started it on the new editor, thinking the capability existed, and will now go back and start over in the old editor, as its the only way I can get my work done efficiently now.  Even including all the timeI took to enter this complaint, I'll still save time going back to the old editor.

            Dave added a comment -

            I also believe "inline typing linking" along with undefined pages is fundamental to quickly creating a full wiki, especially when building out the space. I trying to create all the links as needed will break my train of thought, and going back to edit pages when the link is created is going to be  real pain.

            Please consider this soon!

             

            Dave added a comment - I also believe "inline typing linking" along with undefined pages is fundamental to quickly creating a full wiki, especially when building out the space. I trying to create all the links as needed will break my train of thought, and going back to edit pages when the link is created is going to be  real pain. Please consider this soon!  

            Andy Rosenbaum added a comment - - edited

            Hi Sunny,  it's been another 3 weeks since your last note about a fix for this being made a priority.

            Can you please give us an update on the timeframe for a fix, or at least a date when we can get a trimeframe?

             

            And I agree with Rick Hadsall that a solution to this that does not include "inline typing linking" is only a half solution.  

             

            So Sunny, please make sure that nuance gets communicated as well.

             

            Thanks!

            Andy Rosenbaum added a comment - - edited Hi Sunny,  it's been another 3 weeks since your last note about a fix for this being made a priority. Can you please give us an update on the timeframe for a fix, or at least a date when we can get a trimeframe?   And I agree with Rick Hadsall that a solution to this that does not include "inline typing linking" is only a half solution.     So Sunny, please make sure that nuance gets communicated as well.   Thanks!

              megan@atlassian.com ME (Inactive)
              vsiqueira Vinicius (Inactive)
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                Created:
                Updated:
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