Page exports to PDF are failing at 0%

XMLWordPrintable

    • 23
    • Severity 3 - Minor
    • 1

      Summary

      Pages exports to PDF are failing with the error below, at 0%:

      There was an error in the export. Please check your log files.

      Environment

      • Confluence Cloud

      Steps to Reproduce

      1. Access a page
      2. Click on •••
      3. Export to PDF

      Expected Results

      The page should be exported

      Actual Results

      The export fails immediately, with 0% and the error

      There was an error in the export. Please check your log files.

      as shown below:

      Workaround

      1. Access the page with Chrome
      2. Click on ••• and select "View source"
      3. Export to PDF using the browser shortcut (Ctrl+P or command+P)

        1. pdf_export.png
          30 kB
          Guilherme T

            Assignee:
            Unassigned
            Reporter:
            Guilherme T (Inactive)
            Votes:
            7 Vote for this issue
            Watchers:
            22 Start watching this issue

              Created:
              Updated:
              Resolved: