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Bug
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Resolution: Answered
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High
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None
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23
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Severity 3 - Minor
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1
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Summary
Pages exports to PDF are failing with the error below, at 0%:
There was an error in the export. Please check your log files.
Environment
- Confluence Cloud
Steps to Reproduce
- Access a page
- Click on •••
- Export to PDF
Expected Results
The page should be exported
Actual Results
The export fails immediately, with 0% and the error
There was an error in the export. Please check your log files.
Workaround
- Access the page with Chrome
- Click on ••• and select "View source"
- Export to PDF using the browser shortcut (Ctrl+P or command+P)
- is related to
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CONFCLOUD-65109 A variety of attachment-related features fails due to Media API instability
- Closed
- relates to
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CONFCLOUD-62570 Space Exports to PDF/HTML are failing at 0%
- Closed
- mentioned in
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