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Bug
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Resolution: Won't Fix
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Medium
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13
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Severity 3 - Minor
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0
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Hi everyone,
This is Lennon from the Confluence Cloud team. We are reaching out to let you know that the team has ended support for Jira gadgets on Confluence pages, effective September 29, 2022.
Jira gadgets were created nearly a decade ago, serving as an method to dynamically display data from Jira project(s) on to a Confluence page. As our products have grown substantially over the past decade, the gaps between these gadgets and the collective Confluence cloud offering have widened to a degree we can no longer feasibly support.
As a result, we will be ending support for these gadgets and closing existing requests that pertain to a feature request or bug fix. Our product team will be exploring new and efficient ways to pull dynamic Jira content onto Confluence pages.
In the mean time, all Jira gadgets will continue to work as is and will continue to be available to you. Please see our support documentation for a full list of the gadgets impacted by this change: https://support.atlassian.com/confluence-cloud/docs/use-gadgets-to-add-dynamic-content
Summary
Anonymous users are not being able to view Jira charts gadgets, even if the Jira project allows it.
Environment
- Confluence cloud
- Jira service Desk cloud
Steps to Reproduce
- Make sure there's a publicly available Jira project;
- Create a page and insert any Jira chart (check notes);
- Configure the gadget to the public jira project;
- Publish the page and configure the space and global permissions to allow anonymous access;
- Try to access the page as anonymous.
Expected Results
You should be able to see the gadgets.
Actual Results
An error is shown instead of the gadget:
{"message":"ASAP token from issuer 'micros-group/confluence' requested subject impersonation as 'username:', but no corresponding user account could be found","status-code":403}
Notes
As can be seen from the screenshot above, the JIRA Issue/Filter macro is shown correctly.
Affected macros (verified):
- Issue Statistics
- Pie Chart
- Recently Created Chart
- Average Age Chart
- Created vs Resolved Chart
- Resolution time
- Jira issues Calendar
- Burndown Gadget
- Average Time in Status
Workaround
No known workaround.
- is related to
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- Closed
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